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Home: PHONE NUMBER AVAILABLE; Cell: (804) 363- 0190 e-mail: EMAIL AVAILABLEHuman Resources Specialist experience assisting with and fulfillingorganization staffing requirements and needs. Demonstrated unique andexcellent personal, communication and organizational skills to advance andenhance HR departments, recruit superior personnel, and better departmentefficiencies. Team player with exceptional communication skills, highquality of work, driven and highly self-motivated. Strong negotiatingskills and business expertise and able to work independently.Experience2017 - 2024 1. October 2023 - April 2024: Administrative Assistant-Customer Service Division, City of Richmond, VA, Department of Public Utilities (on behalf of Robert Half Employment Agency)Reported to and responsible for the administrative duties of the DeputyDirector Sr., Customer Service. Worked with in the departments of Billingand Recovery as well as Customer Service departments to ensure that alladministrative duties were completed and on time; as well as ensure thatreturned mail was recorded and properly disposed; order supplies for bothBilling, Recovery and Customer Service departments. Responsible for travelarrangements for the Direct and staff. Assisted with onboarding ofemployees. This six (6) month "contractual" position is scheduled to endon/around April 30, 2024. 2. July 2023 - September 2023: Human Resource Specialist/Virginia Correctional Enterprises (on behalf of 22nd Century Technologies, Inc.)Created comprehensive recruitment filing system. Assisted with onboardingof employees. This temporary position lasted two (2) months. 3. May 2017 - June 2023: Human Resource Specialist, T-Force Freight formerly known as UPS Freight)Maintained the records of CDL licensure and physicals by reviewing,updating renewals and other human resource policies to ensure complianceswith OSHA and all local, state, and federal labor regulations. Monitored,recorded, and reported expiring licenses and physicals to prevent retentionrates 100% of the time. Created and maintained a cutting-edge responsiblework environment with faster and positive employee feedback with kept ourcompany in about 95% compliance. Submitted employees leave of absencesbenefits, trained new employees how to recruit and navigate companysystems. Supervised employees and facilitated problem-solve strategies andencouraged and approved them to make high level decisions on suspension andreactivation of licenses. Always modeled, initiated, maintained, andsupport the department's morale with an energetic attitude in allsituations daily.2010 - 2017Campus Administrator/Human Resources Specialist/ECAU Virginia College, LLC,Richmond, VA.Overall campus administrative support. Developed policies, procedures andsystems which ensured productive and efficient office operation. Aided andsupported the office principles (Campus President and Academic Dean) inproblem solving, project planning, management, development and execution ofstated goals and objectives. Oversaw and facilitated human resourceadministration procedures and documents as needed for the office/campus.Performed research and analysis on specific issues, as required andindependently prepared non-routine letters and/or reports. Primary pointof administrative contact and liaison with other offices, individuals andintuitions; organized and facilitated meetings, conferences and otherspecial events. Coordinated, supervised and completed special projects asappropriate. Performed miscellaneous job-related duties as assigned.Experience . More than 10 years' experience in management, customer service and administration . Unique combination of expertise in administration/personnel, training, and public relations . Performed risk assessments, analyzed data, and identified requirements. . Build strong teamwork and motivational skills. . Proficient in MS Office Suite, Publisher, Visio, ProjectEducation . Attended Hunter College, New York, NY . Graduate of Maggie L Walker High School, Richmond, VAActivities . Active member of Olive Branch Baptist Church, Dinwiddie, VA . Editor of quarterly newsletter |