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EMAIL AVAILABLEPAREXEL INTERNATIONALDurham NC AprStreet Address Mar2024Sr. Study Team LeadFirst-line contact for sites and responsible for daily operations metrics. Greeting patients warmly and efficiently, both in person and on the phone.Ability to multi-task in a fast-paced work environment.Directly interfaced with C-Level Executives during site visits and client management meetings. Successfully led client and staff meetings, ensuring all participants were engaged and motivated. Provided clear action items for follow-up to ensure that objectives were met.Responsible for the efficient logistics management of supplies for multiple medical locations. Ensured essential items were acquired, stored, and transported in a way that preserved their quality and maximized their availability to healthcare providers and patients.Conducted on-site and remote OSHA Safety training for C-Level Executives.Addressed deficiencies and responded to inquiries outside of regular hours. Filtered and attended to the day-to-day functions of the executives to facilitate focus on the high-level leadership and strategy function.Responsible for all travel arrangements and logistics, including flights, accommodations, ground transportation and business meals. Completion of expense reports within five working days of completion of training.Maintained current and precise training site records and coordinated weekly staff training to assess retention, budget and milestone metrics.Developed efficiency and effective responsiveness to existing operations and defined new operational strategies.Sr. Team Lead Jan2021 Apr2022Communication with executives, managers, and employees to determine operational compliance-related priorities.Good administrative, analytical, organizational, planning, problem-solving and trainingMulti-tasking and the ability to work well under pressure.Experience with Microsoft software (Word, Excel, PowerPoint) and experience with data collection and presentation.Generated phone contact reports, using judgment to identify site issues and problem-solving to direct resolution.Developed the strategy to configure, distribute, collect, review, and approve high-quality country-specific and site-specific documents, essential regulatory documents. FORTREA/Formerly Covance/LabCorpDurham NC Apr2019 Jan2021Team LeadFirst-line contact for sites and responsible for daily operations metrics. Greeting patients warmly and efficiently, both in person and on the phone.Ability to multi-task in a fast-paced work environment. Candidate's Name , MBA Page 2 of 2Directly interfaced with C-Level Executives during site visits and client management meetings. Successfully led client and staff meetings, ensuring all participants were engaged and motivated. Provided clear action items for follow-up to ensure that objectives were met.Responsible for the efficient logistics management of supplies for multiple medical locations. Ensured essential items were acquired, stored, and transported in a way that preserved their quality and maximized their availability to healthcare providers and patients.Conducted on-site and remote OSHA Safety training for C-Level Executives.Addressed deficiencies and responded to inquiries outside of regular hours. Filtered and attended to the day-to-day functions of the executives to facilitate focus on the high-level leadership and strategy function.Responsible for making travel arrangements and handling travel receipts for C-Level Clients monthly. Completion of expense reports within five working days of completion of training. Senior Regulatory & Site Services, Lead, III Mar2017 - Apr2019Served as gatekeeper and gateway for Clients and their support teams through active strategic complex calendar management.Prepared Contract submission, amendments, End-of-Trial Declarations, and submission of notifications and status reports to the CA, IRB/IEC, and any other applicable country-specific authority/body in assigned countries.Served as an SME and knowledge resource to mentor and train new hires and less-experienced department colleagues.Provided input to Requests for Information (RFIs), Requests for Proposals (RFPs), and bid defense presentations as required.Developed local tools and guidance documents to ensure an effective and efficient start-up, including country start-up summaries, template letters, tracking of local requirements, etc.Excellent verbal, written and non-verbal communication skills. Action-oriented, results-driven, and ensured accountabilities for all actions taken.Quality decision-making and judgement dealing with Analytical and metric management. SKILLSMicrosoft Suite/Office; Sponsor/Site Specific Databases (Florence, Epic Care, Complion); CTMS; Longboat; Trial Master File (TMF); Electronic Data Capture (EDC); SharePoint; Medrio/Medidata; Veeva Vault; IVRS; Concur (Travel arrangements/Expense reports), Time Management EDUCATIONTrident, University, Chandler, AZB.S. B.A. Project Management Mar 2013 May 2016Magna Cum LaudeMBA Project Management Sept 2017- May 2020Summa Cum Laude |