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Click here or scroll down to respond to this candidateCandidate's Name , WA 98101 PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLESenior Account Manager-Hospitality ProfileMulti-faceted and results-driven professional with expertise in event coordination, workforce leadership, account management, and logistics coordination. Dedicated to overseeing all aspects of event planning including staffing, catering, AV set up, vendor and sponsor management, venue negotiation, and seamless execution. Skilled in securing new business and increasing profitability through service efficiencies and hard-hitting marketing. Skilled in social media management, financial reporting, C-level presentations, and SOP development. Core Competencies Team Mentoring &Development Lumen Field Suite LevelExperience; USFL MarketingTeam experience Client/Vendor/CateringNegotiation & Procurement Event / Logistics Management Contract Development, Negotiation Digital Newsletter Production Strong Fiscal Approach; BudgetManagement & C-Level Reporting Curent Venue Manager(Rentals/Vendors/Contract mgmt) Reporting / Presentations Industry / Trend Research SM Marketing / Promotions Sales / Business Development Recruiting & Training Non-Profit Fundraising, SponsorProcurement & VolunteerManagementProfessional ExperienceGES (Global Experience Specialists), National 2023 Present Client Services ManagerLarge Live Event/Trade Show Account Team Producer. Accelerate production of branding graphics while working closely with Design, Project Manager, and Production teams. Client-facing, budget creating and analysis, contract alignment. Producing clients brands efficiently and financially responsible for both company and client. Utilizing event contract as a base for upselling and producing: Supervising internal and union labor force to deliver contractual obligations. Successfully managing internal production and purchase deadlines to meet revenue goals. FOODZ CATERING, Seattle, WA 2017 - 2024Event Producer Sales & Staffing Manager Recruitment & Training/AR Manager Built a high-performing team through strategic recruiting, comprehensive training, and attentive management. Assisted teams in successfully launching and managing events. Excelled in a client-facing role by using strong relationship-building skills and communication strengths. Supported profitability by negotiating ideal contracts and offering lucrative sales proposals that aligned with current market trends. Meticulously analyzed expenses, as well as DSO, DTI, and DTC financial goals; integrated cost-saving methods. Worked with event suppliers to secure the necessary rentals for successful weddings and business meetings. Accelerated results by developing and maintaining strong relationships with vendors, venues, and planners. Karen Thompson Page 2SAHALIE SKI CLUB, Snoqualmie Pass, WA (Community Service Role) Fundraising Events Producer Annual Auction, Open House, Summer Event, Membership Drive 2016 - Present President, Board of Directors 2023-2024Venue Rental Manager 2016 - Present`Accelerate results by overseeing a cross-functional team of volunteers, organizing production, and spearheading programs through visionary leadership. Spearheading event execution including strategic planning, logistics coordination, timeline development, staffing, decorations, and task distribution. Increase member and guest engagement by integrating experiential techniques and procuring sponsorships. Mitigate overspending by meticulously tracking finances, expenses, and budgets. Consistently exceed expectations; doubling the funds raised at the previous auction. Rebuilding Community Relationships via Social Media outreach (FB and IG) focusing on increasing Membership Revenue and Venue Rental Opportunities Display critical decision-making skills to general membership; execute crucial responsibilities including outreach, contract negotiation, and event planning for private and corporate affairs. Continuously pursue improvements across the 14,000-square-foot facility with more than 150 club members. FETCH! PET CARE SEATTLE, Seattle, WA 2017 - 2022Franchise Business Owner General Manager, Sales, Events Manager (Performed simultaneously with other roles) Created a high-performing territory through prospecting, relationship-building, and exceptional account management. Promoted top business retention through attentive management of over 300 clients, rotating them to meet regional goals. Optimized awareness and visibility through cutting-edge marketing and advertising solutions. Exhibited a sharp eye for lucrative opportunities and new business with high growth potential. Secured a competitive position within the dog walking and pet-sitting market by offering high-quality services. Increased engagement by utilizing popular social media channels and incorporating calls to action. Additional ExperienceCatering Operations Manager Aramark-Settle Convention Center, Seattle, WA (1 years) XFL/Sea Dragons Marketing Team Experience (1 Season) Lumen Field Suites Level & WAMU Theater Bar Manager (1 year) Sales Director/Branch Opening Director / Hospitality Staffing The Party Staff, Seattle, WA (2.5 years) Event Director / Trade Show Account Production Varsity Communication (1 year), GES Expo (14 years) Community Service Leader/Club President/Fundraising Chair Emerald City Rotary Club (12 Years) Education CredentialsBachelor of Communication, Communication Arts and Sciences Michigan State University Certification, Marketing Manager and Social Media (University of Washington), ServSafe Manager Technical Skills: Oracle, Workforce, Salesforce, Canva, MS Suite, Smartsheet, G-suite, SharePoint, Auction Tracker, Sign-up Genius, Constant Contact, MailChimp, Total Party Planner |
