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| | Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE LINKEDIN LINK AVAILABLE PHONE NUMBER AVAILABLE Atlanta, GA I am an ambitious, hard-working, efficient, detail-oriented professional with twenty years of driving, marketing, and interpersonal expertise who offers outstanding customer service and excellent leadership with a strong focus on client safety and welfare.Expert DriverSafety ComplianceExcellent CommunicationCustomer Service OrientedStrong Client RelationsProblem-SolvingLeadershipDetail-OrientedStrong Organizational SkillsProfessional ExperienceState Farm Insurance Atlanta, GA March 2024 to Present Marketing RepresentativeDevelop meaningful client relations and act as a liaison between customer needs and State Farm departmentsMarketing relevant products and services to clientsEstablish customer relationships and follow up with customersProvide prompt, accurate, and friendly customer service by responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Ritz-Carlton Atlanta, GA March 2022 to February 2024 Floor Runner/Bartender/Food RunnerDelivered guest requests, set up furniture items, and removed items from hallways and transport areas to service areas promptlyPrepared alcoholic or non-alcoholic beverages for bar and patronsInteracting with customers, taking orders, and serving food and drinksAssessing customers needs and preferences and making recommendations MARTA Transportation Mobility Atlanta, GA February 2020 to January 2022 Driver/OperatorDrives and operates vehicles, transporting passengers to and from scheduled stops, announcing major stops, transfer points, and other announcements as requested/required.Assists disabled passengers in boarding, riding, and stopping safely per the Americans with Disabilities Act (ADA).Maintains, supports, and promotes a safe work environment by conducting routine inspections in conformance with all applicable safety and operation procedures.Provide great customer service when interacting with passengersMaintain strong safety driving measures while in operation of the vehicle Grady Health System Atlanta, GA February 2012 to May 2019 Patient Safety AssociateProvided one-on-one observation of patients who had been deemed a safety risk to themselves and othersAssisted in providing a safe and clean environment for patients and staffAssisted patients with daily living activitiesCommunicated observed changes in behavior and activity to the on-duty registered nurseMaintained knowledge and implementation of universal safety precautions, including infection control, seizure safety and protocols, fall protocols and prevention, restraints, and suicide precautions Leslie PittmanPage Two of TwoChicago Transit Authority Chicago, IL September 2008 to May 2009 Dispatch CoordinatorScheduled and dispatched trains and passengers to appropriate locations according to predetermined schedules,Communicated information to drivers and work crews about derailed equipmentEnsured all personnel adhered to the safety requirements of the Chicago Transit Authority Chicago Public Schools Chicago, IL June 2005 to February 2008 Child Welfare Attendant/ADHD CoachAssisted disabled students in boarding and leaving the school busMaintained order and discipline on the bus and in the classroomAdjusted wheelchairs, braces, crutches, standers, and other safety equipment in compliance with ADA requirementsAccompanied students to the restroom and performed duties such as changing diapers, cleaning soiled clothes, and toiletingProvided specialized homecare one-on-one curriculum exercise method structures to students for effective memory therapySherwin Williams Chicago, IL March 2002 to March 2004 DriverResponsible for safe and on-time pick-up and deliveries to Sherwin-Williams retail storesCompleted deliveries and moved products into retail storage areasResponsible for handling flammable materialsMaintained accurate DOT trip logs, conducted vehicle inspections, and complied with all DOT regulations Sherwin Williams Chicago, IL March 2002 to March 2004 Mail ClerkSorted, collated, and timed/dated incoming and outgoing mail.Responsible for all mail, packages, and interoffice correspondence handling and dispatching all mail and packages throughout the officeWeigh, process, and determine correct postage for outgoing mail EducationDiploma in General Studies Melrose High School, Memphis, TN 1999 Certification/TrainingCertifications: Certified Crisis Intervention Training DOT Medical Card Class C Drivers License Skills: Assisting Disabled Students Driving Commercial, Bus, Box Truck, Delivery, and Forklift Patient Monitoring Handling of Flammable MaterialsOther ExperienceFreelance Graphic Design Amazon Contract Driver Uber/Lyft Independent Contractor Memberships/AwardsMemberships/Volunteering: After School Matters Volunteer, Wentworth Institute of Science and Health Volunteer Awards: Certificate of Appreciation at Chicago Public School |