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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEDriven professional with over 15 years of experience in automotive sales and service, including ownership of an automotive detailing and tinting business and a decade of experience as a Sales Manager. Seeking to transition into a customer service role where I can leverage my extensive background in client relations, business management, and sales. Proven ability to enhance customer satisfaction, manage teams effectively, and drive business growth.ExperienceOWNERCUSTOM TINT AND DETAIL LOUISVILLE, KENTUCKYJANUARY 2018 MARCH 2021FOUNDED AND MANAGED CUSTOM TINT AND DETAIL, SPECIALIZING IN AUTOMOTIVE, BUSINESS, AND HOME WINDOW TINTING SERVICES, AS WELL AS CAR DETAILING.OVERSAW ALL ASPECTS OF BUSINESS OPERATIONS, INCLUDING SERVICE DELIVERY, CUSTOMER INTERACTIONS, AND FINANCIAL MANAGEMENT.PROVIDED HIGH-QUALITY AUTOMOTIVE TINTING, BUSINESS WINDOW TINTING, AND HOME WINDOW TINTING SERVICES, ENHANCING PRIVACY, AESTHETICS, AND ENERGY EFFICIENCY FOR CLIENTS.DELIVERED PROFESSIONAL CAR DETAILING SERVICES, INCLUDING EXTERIOR AND INTERIOR CLEANING, PAINT CORRECTION, AND CERAMIC COATING.MANAGED A TEAM OF EMPLOYEES, HANDLING HIRING, TRAINING, AND PERFORMANCE EVALUATIONS.DEVELOPED AND IMPLEMENTED BUSINESS STRATEGIES TO ATTRACT AND RETAIN CUSTOMERS, RESULTING IN SIGNIFICANT REVENUE GROWTH AND A STRONG CUSTOMER BASE.BUILT AND MAINTAINED STRONG CUSTOMER RELATIONSHIPS THROUGH EXCEPTIONAL SERVICE, LEADING TO HIGH SATISFACTION AND REPEAT BUSINESS.SALES MANAGERBIG O' TIRES JEFFERSONVILLE, INDIANAFEBRUARY 2008 JANUARY 2018LED A TEAM OF SALES REPRESENTATIVES, PROVIDING TRAINING, SUPPORT, AND MOTIVATION TO ACHIEVE SALES TARGETS AND ENHANCE PERFORMANCE.DEVELOPED AND EXECUTED SALES STRATEGIES TO INCREASE REVENUE, MARKET SHARE, AND CUSTOMER SATISFACTION.MANAGED INVENTORY LEVELS AND COORDINATED WITH SUPPLIERS TO ENSURE PRODUCT AVAILABILITY AND OPTIMIZE STOCK.ANALYZED SALES DATA AND MARKET TRENDS TO IDENTIFY OPPORTUNITIES FOR GROWTH AND IMPLEMENT EFFECTIVE PROMOTIONAL CAMPAIGNS.OVERSAW CUSTOMER SERVICE OPERATIONS, ENSURING HIGH STANDARDS OF SERVICE AND RESOLVING ANY ISSUES OR CONCERNS.IMPLEMENTED TRAINING PROGRAMS TO IMPROVE TEAM SKILLS AND KNOWLEDGE, CONTRIBUTING TO OVERALL SALES SUCCESS.SkillsSkillsCustomer Relationship ManagementBusiness ManagementAutomotive and Home Window TintingCar DetailingSales Strategy and ExecutionTeam LeadershipInventory ManagementEffective CommunicationProblem Solving |
