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Click here or scroll down to respond to this candidateCandidate's Name
Street Address / PHONE NUMBER AVAILABLE / EMAIL AVAILABLESummaryAnalytical and investigative services working within the law enforcement industry. Supervisory and investigative services within the security industry. Case management and counseling services assisting with offenders. Implementation of programs within a detention facility. Territory management and customer service within the private sector. Event security and customer service.Skills and StrengthsCase ManagementInvestigation / Analytical skillsLoss Prevention Supervisor for Public Safety and SecurityOperations AnalysisCustomer ServiceTerritory Management, Sales and MarketingQuality Control AnalysisWork ExperienceBest / Gardaworld Indianapolis, Indiana 03/2023-CurrentSupervisor, Event Security / Guest ServicesMaintain a visible and professional presence for Lucas Oil Stadium and the Indiana Convention Center.Patrol assigned areas to deter unauthorized activities and ensure the safety.Monitor access points, conduct bag checks, perform entry screenings.Respond to security incidents or emergencies, including medical emergencies and unauthorized entry.Provide customer service by assisting attendees, answering questions, and offering directions when needed.Report security related incidents to the appropriate supervisor, law enforcement, or medical personnel.Allied Universal OIC Indianapolis, Indiana 11/2022 6/2023Communication SpecialistProvided customer service with customers, tenants and support security via radio communication.Communicated with police, fire, medical, security or local property management.Collaborated with on-site security personnel to resolve incidents.Identified suspicious criminal activity to ensure effective response from local law enforcement, retail center personnel and management.Operated and monitored internal and external surveillance and CCTV.Five Below Ship Center Indianapolis, Indiana 8/2021 10/2022 Loss Prevention CoordinatorMaintained security and safety for 1.3 million sq. ft. warehouse facility.First responder to all security and emergency situations.Observed via CCTV and active participation for indicators of both internal and external theft.Nordstrom Rack Indianapolis, Indiana 12/2019 4/2021Loss Prevention DetectiveMaintained responsibility for building security and safety.First responder to all store security and emergency situations.Partnered with the store manager and other store leaders to educate employees about how to reduce loss of merchandise.Observed customer behavior for internal and external theft.Heritage Trails Correctional Facility Plainfield, IndianaCase Manager / Correctional Officer 08/2018 04/2019Held interviews with newly admitted inmates using IRAS.Conducted facility orientation for newly assigned inmates.Monitored inmate custody, housing, job and program assignments to ensure all cases were reviewed in a timely manner.Reviewed inmate status to determine eligibility to work in volunteer job assignments.Stafforward Indianapolis, IndianaSecurity / Customer Service 05/2017 08/2022May 2017 & July 2022 Indianapolis 500August 2017 & 2022 Indianapolis Brickyard 400August 2017 Indianapolis Diabetics ConventionAugust 2017 & 2022 Gen ConOctober 2017 Red Bull Air Race of IndianapolisAlimar Security Indianapolis, IndianaSecurity Supervisor 03/2012 02/2018Carried out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work.Maintained knowledge of all rules and regulations, policies, and orders.Supervised day-to-day activities; providing training, planning, and directing work; appraise performance, rewarding, and disciplining employees; and addressing complaints and resolving problems.Indiana Intelligence Fusion Center Indianapolis, IndianaIntelligence Analyst 08/2010 11/2011Provided immediate support to law enforcement personnel by retrieving, analyzing and summarizing information gathered from law enforcement and external sources.Queried databases in order to supply information specific to case needs.Monitored all available sources of media, intelligence sources, and Homeland Security resources to timely identify incidents and patterns.Amerisafe, Inc. DeRidder, LouisianaAgent Production Specialist 01/2008 05/2010Territory Manager for Indiana and Northern Illinois.Actively created and improved the relationship between agents, underwriters, marketing department, and VPS.Attended trade shows and agent association meetings.Achieved 110% or above of the mandatory contract requirements for the assigned territory.Phoenix Fabricators and Erectors, Inc. - Avon, IndianaEstimator / Sales 03/2002 11/2007Averaged 3 million in annual sales within a 10 state territory.Project estimator which included blue print take offs, price quoting, and addendums.Project manager incorporating bid proposals, solicitation of subcontractors, and coordination of the project work schedule.EducationIndiana University - Purdue University IndianapolisBachelor of Science - Criminal Justice Graduation 05/2001Trainings / Database KnowledgeCPR Certified / Privacy and Civil Liberties Training for State, Local and Tribal Fusion Centers / Foundations of Intelligence Analysis Training / Advanced Criminal IntelligenceAnalysis to Prevent Terrorism Training / Federal Law Enforcement Analysis Training / FEMA Introduction to Incident Command System Training / Using Tradecraft to Improve Analytic Writing and Briefing / CLEAR / IDACS / JUSTIS / SAP/ CAMBAR / OIS / OCMS / INCITE / IRAS |
