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Customer Service Manufacturing Janitoria...
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Title Customer service, manufacturing, janitorial, Sterile processing
Target Location US-MI-Center Line
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Warren, MI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsDiagnostic TestingDecontamination and sanitationInstrument SterilizationSterilization proceduresComputerized trackingCase cart assemblyProcessing instrumentsDelivering equipmentAssembling packagesPulling case cartsEquipment testingSterilization techniquesInfection ControlDecontamination proceduresAssembly and packagingVacuuming and sweepingWaste removalRoom preparationCleaning and sanitizingSoiled linen removalSanitation ProceduresWindow CleaningResidential CleaningQuality InspectionSafety ManagementProduct AssemblyEquipment OperationMachine OperationOSHA ComplianceAssembly proceduresProduct InspectionLockout and tagout proceduresMachinery OperationWaste ReductionComplex Problem-SolvingFood ServiceFood PreparationPayment ProcessingFood RunningBar service preparationBeverage PreparationMenu MemorizationCustomer ServiceCash Register OperationAnticipating guest needsInventoryOrganizational abilityIdentification verificationMenu knowledgeCreative MixologyExcellent judgmentMaintaining a clean barPerformance ImprovementAble to stand [Number] hoursCourteousEngaging personalityOutstanding customer serviceMarketing and sales experienceExperienceJuly 2023 - March 2024Corewell Health - Royal Oak, MISterile Processing TechnicianOperated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.Transported sterile goods from the clean room into the operating room per procedure requirements.Participated in quality assurance programs designed to identify areas needing improvement.Validated the sterility of processed instruments by performing biological and chemical testing.Updated departmental policies and procedures as required by state regulations or accreditation bodies.Performed decontamination of medical instruments and equipment to prepare for sterilization.Monitored inventory levels of supplies in order to maintain adequate stock at all times.Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization.Reported any malfunctions or discrepancies in equipment to management immediately.Assisted in ordering supplies necessary for effective operation of the sterile processing department.Processed medical waste following hospital protocol for safe disposal.Assembled instrument trays according to established protocols using aseptic technique.Ensured compliance with safety guidelines in accordance with OSHA regulations.Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.Verified that all documents were completed accurately before releasing items from the sterile processing area.Developed procedures for cleaning and disinfecting reusable medical devices.Conducted regular maintenance on autoclaves to ensure proper functioning and safety standards.Sterilized dental equipment and examination rooms in accordance with infection control policies.Readied instruments for sterilization procedures and completed decontamination protocols.Recorded results of biological and diagnostic tests.Gathered and prepared instruments and surgical supplies.Placed orders and restocked supplies for decontamination area.Prepared trays, instrument packs and surgical sets.Set proper temperature, pressure and parameters for steam machines to prepare for instrument cleaning.Supported departmental initiatives to meet productivity standards and flexible staffing needs.Packaged instruments into peel pouches and properly labeled pouches.Monitored biological and chemical wash solution to determine quality and consistency for decontamination of instruments and medical equipment.Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.Sorted incompatible sets of instruments, trays and medical equipment.Monitored expired sterilization dates and rotated stock to minimize processing.Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.January 2023 - March 2023Crothall Healthcare Inc. - Detroit, MIHousekeeping AideComplied with safety rules set forth by management during daily operations.Transported soiled linens from guest rooms to laundry area for cleaning.Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.Restocked room amenities when necessary such as tissues, paper cups.Replenished bathroom amenities such as soap, shampoo and conditioner.Kept work areas neat and organized at all times while adhering to safety regulations.Removed trash from all guest rooms on a daily basis.Cleaned windowsills, window treatments, mirrors and other glass surfaces.Followed specific cleaning instructions provided by supervisors.Assisted guests with any special requests related to housekeeping services.Dusted furniture, fixtures, and other surfaces.Changed bed linens and made beds according to hotel standards.Checked all assigned areas thoroughly for cleanliness prior to leaving them.Completed regular and thorough cleaning of equipment, floors, and furniture.Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.Used cleaning chemicals following proper guidelines.Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.September 2021 - August 2022Magna Seating Detroit - Highland Park, MIProduction WorkerAssisted in setting up production lines for manufacturing processes.Identified defective parts or components and removed them from production line.Communicated with team members regarding tasks assigned during shift.Followed safety protocols while operating machines and equipment.Organized storage areas for efficient retrieval of items when needed.Reported any issues to supervisor immediately for resolution.Cleaned up work area at end of shift to maintain safe working environment.Attended regular training sessions to increase machine operating skills.Moved items between machines, conveyors and transport equipment to meet production needs.Kept operations area neat and orderly to minimize obstacles.Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.July 2020 - September 2021Fca Us LLC - Detroit/Warren, MIProduction OperatorFollowed detailed instructions for operating complex manufacturing equipment in a safe manner.Organized incoming raw materials into designated areas ready for use in the production process.Collaborated with team members to increase efficiency and productivity on the production line.Assisted in training new employees on proper machine operation techniques and safety protocols.Utilized hand tools such as drills, saws, grinders. to perform assembly operations on components parts.Complied with all relevant health and safety regulations while performing job duties.Maintained cleanliness of work area by disposing of waste materials properly according to company policies.Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.August 2019 - February 2020EW Grobbels - Detroit, MIProduction OperatorProcessed orders efficiently by selecting items from storage racks and packing them according to customer requirements.Followed detailed instructions for operating complex manufacturing equipment in a safe manner.Organized incoming raw materials into designated areas ready for use in the production process.Inspected finished goods for defects prior to packaging or shipping out to customers.Collaborated with team members to increase efficiency and productivity on the production line.Ensured that all products met established quality standards before packaging them for shipment.Assisted in training new employees on proper machine operation techniques and safety protocols.Complied with all relevant health and safety regulations while performing job duties.Maintained cleanliness of work area by disposing of waste materials properly according to company policies.Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.Inspected and repaired products to meet project expectations.Examined final products for conformance with quality and design standards.May 2018 - July 2018Entech Staffing Solutions - Troy, MIEnvironmental SpecialistPerformed inspections of hazardous material sites to ensure safety protocols are followed during clean-up processes.Monitored industrial facilities for compliance with applicable laws and regulations regarding air emissions, wastewater discharges, hazardous wastes disposal practices.Analyzed laboratory samples of air pollutants to determine their effects on health or the environment.March 2018 - May 2018SAS Automotive - Sterling Heights, MIProduction OperatorFollowed detailed instructions for operating complex manufacturing equipment in a safe manner.Sorted product components on work tables to maintain maximum organization and productivity.Classified defects from finished orders for record tracking and statistics.Calibrated machines to adhere to quality standards and maintain required productivity levels.Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.Met or exceeded target for on-time customer shipments.Helped achieve team goals by rotating production lines and daily duties to meet demand.Followed daily preventive maintenance schedule for cleaning and lubricating machinery.December 2017 - February 2018Kelly Services - Detroit, MIEnvironmental TechnicianCoordinated with local, state and federal agencies on a variety of environmental programs such as waste management, stormwater management, hazardous substance control and air quality monitoring.Participated in public meetings to discuss proposed projects that may have an impact on the environment.Developed site-specific health and safety plans in accordance with OSHA standards.Maintained records of all required inspections, tests and maintenance activities for various types of pollution control equipment in accordance with applicable regulations.Assisted in the development of corrective action plans to address non-compliance issues identified during inspections or audits.Provided guidance to facility personnel on proper waste handling procedures.Conducted inspections of industrial facilities to ensure compliance with applicable environmental regulations.June 2016 - March 2017Aramark - Detroit, MIEnvironmental Services HousekeeperKept storage areas organized and free of clutter by disposing of unused items appropriately.Dusted furniture, pictures, window sills and other surfaces.Emptied trash cans and replaced liners as needed.Maintained inventory of cleaning supplies used throughout shift.Reported any damages or maintenance needs to supervisor immediately upon discovery.Inspected all areas after completion of work to ensure that they were cleaned properly.Vacuumed carpets and upholstered furniture.Emptied trash receptacles and disposed of waste materials properly.Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.Swept, mopped, scrubbed and waxed floors.Replenished supplies such as soap, toilet paper and paper towels in restrooms.Exceeded facility standards regularly by working with detail-oriented approach.Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.January 2016 - May 2016Exclusive Cleaning Services - Livonia, MIProfessional CleanerMonitored inventory levels of supplies required for daily operations.Inspected areas after completion to ensure they met standards of cleanliness set forth by the company.Utilized various cleaning solutions according to the type of surface being cleaned.Assisted in training new employees on proper use of cleaning equipment and techniques used in the industry.Ensured that all safety protocols were followed while operating machinery like buffers or vacuums.Cleans carpets using vacuum cleaner or other carpet cleaning equipment to remove spots and stains.Dusted and polished furniture, fixtures, walls, windowsills, and window blinds.Cleaned bathrooms by scrubbing toilets, sinks, showers and tubs, and mirrors.December 2014 - September 2015Light Of Hope Medical Clinic - Detroit, MIMedical AssistantConducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.Registered new patients into practice management software program accurately entering demographic information.Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.Inspected equipment to ensure proper working order prior to use on patients.Administered injections, medications and treatments as directed by the physician.Organized patient charts before each day's clinic sessions began.Collected samples from patients for laboratory testing purposes.Prepared laboratory specimens for analysis and organized lab results for review by the physician.Provided assistance to medical staff in performing minor surgical procedures.Cleaned and maintained medical equipment following procedures and standards.Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.Responded to patient callbacks and phone-in prescription refill requests.Scheduled appointments for patients via phone and in person.Contacted pharmacies to submit and refill patients' prescriptions.June 2007 - January 2014Berts Marketplace - Detroit, MIBartender/Wait Staff MemberGreeted customers and provided excellent customer service.Managed cash drawer at the end of each shift ensuring accuracy of funds received.Provided drink suggestions to customers based on their preferences.Performed opening and closing duties including restocking supplies.Participated in weekly team meetings to discuss goals and objectives set by management.Cleansed glasses with sanitizing solution after each use.Resolved customer complaints in a professional manner.Followed safety protocols while handling sharp tools or dangerous chemicals.Stocked ice bins and coolers as needed throughout shift.Organized storeroom inventory of supplies such as cups, napkins, straws.Assisted in setting up the bar for service shift.Developed good working relationships with fellow employees through effective communication.Ensured proper sanitation of bar area, glassware, utensils, and equipment.Maintained inventory of liquor, beer, wine, and other beverage items.Prepared alcoholic and non-alcoholic beverages according to recipe standards.Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.Prepared cocktails from bar recipes and served wine, draft and bottled beer.Poured wine, beer and cocktails for patrons.Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.Kept track of bar tabs and transferred open tabs to dining area for wait staff.Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.Checked identification of guests to verify age requirements for alcohol purchase.Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.Collected and organized daily till totals and tips.Effectively multitasked within fast-paced environment.Made friendly conversation with customers to provide enjoyable bar experience.Carefully inspected identification of customers to verify age requirements for purchase of alcohol.Measured and mixed house ingredients to prepare both custom and menu drink orders.Neatly sliced and pitted fruit for garnishing drinks.Worked in close collaboration with team members to ensure customers received high-quality service.Arranged bottles and glasses behind bar to make attractive displays.Greeted frequent visitors by name and explained new promotions.Managed accurate bar tabs and processed cash and credit card transactions.Described drink flavors and taste profiles to customers to help with ordering decisions.Education and TrainingFebruary 2015Everest College Dearborn, MIDiploma Medical AssistingJune 2007Trombly High School Detroit, MIHigh School DiplomaDorsey College Roseville, MISome College (No Degree) Sterile Processing TechnologyPurdue Global West Lafayette, INBachelor of Science NutritionActivities and HonorsI am able to multitask, and I am a fast learner. I am reliable, dependable and a team player.

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