| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Saddle Brook, NJ Street Address
SKILLSTraining andDevelopment Teambuilding Self-MotivatedDependable andResponsible Cultural Awareness Active ListeningLANGUAGESSpanishNative or BilingualPROFESSIONAL SUMMARYProfessional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast- paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. WORK HISTORYSeptember 2023 - CurrentPro Experience Manager, Home Sur Plus, North Bergen, NJ March 2021 - CurrentPro Manager, Floor & Decor, Danbury, CTAligned company objectives with individual goals, fostering a collaborative environment that prioritized teamwork and collective success.Fostered open lines of communication among team members encouraging collaboration towards shared departmental goals.Established strong relationships with clients, fostering loyalty and repeat business through exceptional service delivery.Conducted regular evaluations of team performance, providing constructive feedback and tailored coaching for continued development.Established strategic partnerships with external vendors, broadening service offerings while maintaining quality standards.Managed key accounts with diligence and professionalism, ensuring the highest level of service was consistently delivered. Investigated and resolved customer inquiries and complaints quickly. Responded to customer requests, offering excellent support and tailored recommendations to address needs. Trained staff on operating procedures and company services. Followed up with customers about resolved issues to maintain high standards of customer service. Implemented and developed customer service training processes. Knowledgeable in all store products at Floor & Decor selling process. Selling tile and related products to exceed customer expectations. Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business. Track store orders and provide customers with updates on product delivery status. Knowledgeable in all store operations such as inventory replenishment, point of sales system, opening and closing the store, etc. Make suggestions for store operationsJanuary 2019 - November 2021Pro Manager, Floor & Decor, Wayne, NJKnowledgeable in all store products at Floor & Decor selling process. Selling tile and related products to exceed customer expectations. Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business. Track store orders and provide customers with updates on product delivery status. Knowledgeable in all store operations such as inventory replenishment, point of sales system, opening and closing the store, etc. Make suggestions for store operations improvement. P&L Developing sales Team Growth over Last Year Contractor Base Relationships Store Operations Mini Inventory / Store Inventory Increasing Quarter over last year Training New Sales Team Dollars pre conversion Inventory Product knowledgeSchulter Certified. Mini Blitz.Market Captain CT Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business. Track store orders and provide customers with updates on product delivery status. November 2020 - March 2021Pro Manager, Floor & Decor, Sanford, FLKnowledgeable in all store products at Floor & Decor selling process. Selling tile and related products to exceed customer expectations. Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business. Track store orders and provide customers with updates on product delivery status. Knowledgeable in all store operations such as inventory replenishment, point of sales system, opening and closing the store, etc. Make suggestions for store operations improvement.improvement. P&L Developing sales Team Growth over Last Year Contractor Base Relationships Store Operations Mini Inventory / Store Inventory Increasing Quarter over last year Training New Sales Team Dollars pre conversion Inventory Product knowledge Schulter Certified . Mini Blitz .Market Captain CT .Store Buy . SER .Operation Training.Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business. Track store orders and provide customers with updates on product delivery status. P&L Developing sales Team Growth over Last Year Contractor Base Relationships Store Operations Mini Inventory / Store Inventory Increasing Quarter over last year Training New Sales Team Dollars pre conversion Inventory Product knowledgeSchulter Certified. Mini Blitz.Store Buy. SER.Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business. Track store orders and provide customers with updates on product delivery status. June 2019 - November 2019Operations Manager, Floor & Decor, Wayne, NJKnowledgeable in all store products at Floor & Decor selling process. Selling tile and related products to exceed customer expectations. Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business. Track store orders and provide customers with updates on product delivery status. Knowledgeable in all store operations such as inventory replenishment, point of sales system, opening and closing the store, etc. Make suggestions for store operations improvement. P&L Developing sales Team Growth over Last Year Contractor Base Relationships Store Operations Mini Inventory / Store Inventory Increasing Quarter over last year Training New Sales Team Dollars pre conversion Inventory Product knowledgeSchulter Certified. Mini Blitz.Store Buy. SER.Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business. Track store orders and provide customers with updates on product delivery status. February 2010 - January 2018Store Manager, The Tile Shop, Scarsdale NY, Danbury CT, Nanuet NY Knowledgeable in all store products and the Tile Shop's selling process. Selling tile and related products to exceed customer expectations. Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business. Track store orders and provide customers with updates on product delivery status. Knowledgeable in all store operations such as inventory replenishment, point of sales system, opening and closing the store, etc. Make suggestions for store operations improvement. P&L Developing sales Team Growth over Last Year Contractor Base Relationships Store Operations Mini Inventory / Store Inventory Increasing Quarter over last year Training New Sales Team .bps Forklift Certified Dollars pre conversion Inventory Designer Top Sells Person In Company Ranked number 7 in sales Product knowledge ( Pro Heat, Blanke, Dural, Prodeso Membrane, Thinset ect) Wedi Certified Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business. Track store orders and provide customers with updates on product delivery status. Knowledgeable in all store operations such as inventory replenishment, point of sales system, opening and closing the store, etc. Make suggestions for store operations improvement.EditRemoveEDUCATIONJune 2019Master Of ScienceUniversity Of Bridgeport, Bridgeport, CT |
