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Click here or scroll down to respond to this candidateCandidate's Name
Cleveland, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy working experience includes employment with the Economy Automotive, U haul reservations call center, Embassy and Family Dollar. All jobs demonstrated leaderships, customer service, organizational and interpersonal skills, and oral and written communication. I am proficient in Word, Excel, Microsoft Office, Outlook, and PowerPoint.Authorized to work in the US for any employerWork ExperienceOffice ManagerEconomy Automotive-Cleveland, OHMarch 2019 to PresentResponsible for all sales transactions, payments, and billing. Handled all incoming and outgoing calls for business and U-haul rentals and returns. Proficient in Word, Excel Microsoft. Office, and PowerPoint. In addition, I used the Quicken program for payroll and commissions and for keeping economic bookkeeping records. I ordered auto parts for technicians with the AL Data computer program knowledge. Reservation Management AgentU-Haul-RemoteMarch 2019 to June 2023Assisted with calls from and to customers, collecting payments, and placing reservations. Helped support field team members and U-Haul dealerships with equipment and reservation management and placement while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.Reviewed reports that aided in the effective placement of equipment, customer reservations, and contracts that supported creating equipment availability and accuracy. Also assist with the Companys U-Box portable storage product.Store ManagerFamily Dollar-Cleveland, OHJune 2015 to January 2019As a Store Manager for Family, I was sometimes responsible for a staff of 10 employees at a time. I put a particular emphasis on detail regarding the ongoing store schematic changes and customer needs. Balancing the store's daily totals and safety, keeping the books, and scheduling. Also, I orchestrated the store's truck unloading on the truck day and followed the door-to-shelf process. Interviewed, hired, trained, and supervised new team members Ensured consistent store productivity and metrics that increased sales and profitability Demonstrated excellent people skills in both client and employee relationships Managed daily operations, administrative duties, scheduling, and sales Housekeeping Inspector/SupervisorEmbassy Suites-Independence, OHFebruary 2009 to April 2015RESPONSIBILITIES / Performed final inspection on suites to be sold. Interviewed and hired employees. Also handled disciplinary actions when needed. Ordered supplies for housekeeping department. EducationBachelor's degree in PsychologySouthern New Hampshire University - Manchester, NH January 2021 to PresentSkills Cash managementCertifications and LicensesDriver's LicenseJune 2022 to June 2026AssessmentsAdministrative assistant/receptionist Proficient December 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientCustomer focus & orientation ProficientJuly 2024Responding to customer situations with sensitivity Full results: ProficientData entry: Attention to detail CompletedJuly 2024Maintaining data integrity by detecting errorsFull results: CompletedCleaner fit ProficientJune 2024Measures the traits that are important for successful cleaners Full results: ProficientCustomer service ProficientJuly 2024Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability ProficientAugust 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientSales skills ProficientJuly 2024Influencing and negotiating with customersFull results: ProficientWork style: Reliability ProficientJuly 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientDelivery driver ProficientAugust 2023Interpreting instructions or signs and solving problems Full results: ProficientWarehouse shift leader ProficientOctober 2023Supervising warehouse staff and maintaining safety and security standards Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationIn the summer of 2019, I volunteered at St Joseph's, an assisted living facility on the east side of Cleveland. I wanted to give back to my community by providing assistance to the elderly, some of whom their families had forgotten about. I prepared meals, helped them go to the restroom, and dressed them. We even played games at what we called free time hour. This experience helped me learn how to appreciate our senior citizens and respect the older generation. I have never felt so rewarded. |
