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Title Customer Service Administrative Assistant
Target Location US-AL-Birmingham
Phone Available with paid plan
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Candidate's Name
Street Address  Court S, Bham, AL /PHONE NUMBER AVAILABLE/Qyknight79@outlook.comOBJECTIVE: To acquire a position incorporating my educational and customer service experiences.SUMMARY: Received an Bachelors of Science Degree in Healthcare Management in December 2017 from Brown Mackie College. Attained certifications as PCA/EKG/Phlebotomy Tech in 10 weeks as well as certifications in Medical Administrative Assistant and Medical Billing and Procedural Coding. Completed numerous technical and educational training sessions throughout prior employment in customer service, hospital, and clinical settings.EDUCATIONDiploma: Honors Curriculum, 3.4/4.0 GPA, May 1997Arthur Harold Parker High School, Birmingham, ALMajor: Biology Minor: Environmental Science, Aug 1997- Dec 1999Miles College, Fairfield, ALPatient Care Associate/EKG Tech./Phlebotomy, Apr 2008  Jul 2008Jeremiahs Hope Academy/St. Vincents Hospital, Birmingham, ALAdministrative Medical Assistant/Procedural Billing & Coding, Jul  Nov 2009Jeremiahs Hope Academy/St. Vincents Hospital, Birmingham, ALMajor: Healthcare Management/ Degree: Bachelor of Science, 3.6/4.0 GPA, Aug 2012 - Dec 2017Brown Mackie College, Birmingham, ALEMPLOYMENTSoutheast Clinical Laboratories, Birmingham, ALMedical Office Assistant/Phlebotomist, Nov 2023 - Currently Employed with this organization at this time*Assist team members with any job duties needed to be performed throughout the medical office*Perform delegated tasks assigned by management*Assist patients as needed during office visits*Perform specimen collection from patients which include phlebotomy procedures and basic collection procedures for lab testing*Perform clerical and medical duties as needed throughout the facilitySt. Vincents Hospital, Birmingham, ALPatient Care Assistant, Jul 2008  Aug 2012*Assist nursing staff with patient needs*Perform EKGs, Phlebotomy and other specified laboratory samples, and assess or perform glucose monitoring*Assess patient vitals and activities of daily livingBirmingham Public Library, Birmingham, ALLibraryAssistant II/Library Clerk, Dec 2003  Apr 2008*Assist patrons with specialized equipment and information*Perform delegated tasks assigned per Supervisor and Department Heads requests*Prioritized customer service and clerical responsibilities*Accrued training credits for attending technical and educational classes facilitated through the organizationLibrary Assistant I/Library Page, Sep 2003  Dec 2003*Processed membership applications and library materials*Performed delegated tasks*Maintained organization to structured shelving systemsSKILLS*Proficient in Microsoft Office Suite including Word, Access, Excel, and PowerPoint*Adequately trained and certified to perform: Assessments including Oximetry readings, Accu-Check and other glucose monitoring, 12 Lead EKGs, Venipuncture, Specified laboratory specimens, and Patient CareACCOMPLISHMENTS*Whos Who Among American High School Students, 1994 & 1995*Sorosis Sparklers Federated Youth Club President, 1995 & 1996*P.E.A.C.E. Birmingham (African American  Jewish Teen Dialogue Group) member 1995-97*Birmingham City Schools All-City Band Member: 1st Chair 1995, 4th Chair 1996*A. H. Parker High School Marching and Concert Band Member 1993-97, Section Leader 1996 & 1997*Birmingham City Schools Ambassadors Honors Choir member 1996*Jr. Achievements (Senior Class Project) Secretary of Finance 1997*Miles College Marching & Concert Band and Concert Choir member 1997-99*NHA Certification as CPCT, CET, & CPT 2008*NHA Certification as AMA & CBCS 2009* Deans List and Honors Award recipient throughout collegiate career with Brown Mackie College

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