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PHONE NUMBER AVAILABLEEMAIL AVAILABLEGeneral ManagerHigher GroundAsheville NC January Street Address -May 2023Managed all day-to-day operations including coordination of our new construction gutter install crews, home services crews & drainage crews.Worked with 13 general contractors to be their exclusive gutter install company on all of their new builds.Sold home services (scheduled gutter cleanings, gutter repair, drainage repair, French drain installation, rain barrel maintenance, pressure washing & window cleaning) to HOAs, apartment complexes, government & commercial buildings, as well as residents.Was responsible for personally adding over 4000 new clients/businesses over 7-year period.Regional ManagerVerizon WirelessWinston Salem NC January 2009-January 2014Managed 3 stores in Winston Salem, 2 in Lake Norman and 2 in Charlotte, NC.Oversaw accountability of all inventories, including phones, office supplies and phone accessories twice a week.Trained new employees on computer systems, paperwork, and proper needs analysis of customer.Managed all sales paperwork for myself and team before being turned in to home office in Greensboro, NC.Responsible for acquisition of trade show presence for Verizon at large events including NASCAR, Home Show at Greensboro Coliseum and Raleigh, NC, Dixie Classic Fair in Winston Salem, State Fair in Raleigh, NC.Met all sales quotas for myself and team monthly.Was in Top 5% of sales companywide every month.Hit the highest of 4 tiers for maximum sales bonus 78% of time with company.Responsible for acquisition of small to large sized businesses and handling their cellular needs.Trained employees and staff on business uses of smart phones: push to talk, navigation, employee locator, email, group texting, uploading of pdf files, spreadsheets conference calls, web searches to aid account executives in research.Trained client's staff on DLNA technology, wifi air cards for laptops, tablets, iPads.Restaurant/BarManagerPhilosophers StoneCharlotte NC January 2004-December 2008Managed & trained server & bartender staff of 15.Coordinated inventory audits & food/ alcohol purchases with kitchen manager.Was trained & certified on all service industry management safety programs in compliance with Mecklenburg County Food Inspectors.Created wrote all copy for media buys with radio & cable.Came up with weekly incentives & bonuses for staff to increase food & alcohol sales.Worked with local breweries to bring in high quality and diverse beer selection for our patrons.Worked on business forecasts with ownership & set in place yearly sales goals for front and back of house, using them strategically as tools to increase sales and grow business.National Sales ManagerInfo4carsAsheville NC January 1997-December 2003DjEducationBachelor's degreeBusinessUniversity of North Carolina at CharlotteOctober 1992-May 1997