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Click here or scroll down to respond to this candidateCandidate's Name
Street Address 20th StreetVero Beach, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWORK EXPERIENCETD Bank AMCB13633 us 1 SSebastian, FLDecember 2023 to PresentPart time Teller. As a Teller, I am a frontline Representative for the Bank. Customer focus is paramount. Teller responsibilities include accurately processing of: Cashiers Checks, Money Orders, Cash Advances, Deposits, Withdrawals, Credit Card, Loan, and Mortgage Payments. Following a legal and banking guidelines and making sure that the customer accounts and my cash drawer are always accurate.United States Postal Service15 N Oak StreetFellsmere, FLJune 2023 to November 2023I worked one day a week to assist the regular Rural Carrier in Fellsmere Fl. I sorted my mail to be delivered. Delivering mail to Rural area customers, my route was 80 miles long with almost 600 boxes per day.Berkshire Hathaway Home Services131 US 27 NSebring, FLJuly 2021 to April 2022In 2021 I obtained my Real Estate license in both Virginia and Florida. I currently hold a valid Real Estate License in Florida. Virginia is no longer active.A family member became very ill in August 2021. I was the sole care giver and was not able to work. Family member passed March 2023Allstate Insurance CompanyNational Support Center1818 Electric Road, Roanoke, VAApril 2000 to December 2020Insurance Resolution Specialist and Property ProcessorMade outbound calls to customer issues called in. Took complete ownership of customers issues and worked toward resolution to ensure the customer satisfaction. Required to stay up-to-date on all state laws and guidelines regarding insurance matters. I Handle issues for customers regarding automobile, home, boat, umbrella, insurance policies. Worked with customers, agencies, individual agents, underwriting, compliance, claims, and finance departments. Written correspondence required. All insurance state guidelines and compliances were knowledge that was required. Worked within a team atmosphere of respect, diversity, and synchronicity. I was put out on forced retirement December 2020 due to Covid and company eliminating jobsBlue Ridge Bread Company/Panera Bread4202 Electric RoadRoanoke, VASeptember 2007 to July 2017I trained new staff on all customer service front and procedures. This included cash register usage, food service, and state guidelines regarding food service compliances. I trained the new hires in Proper cleaning, and sanitation. Assisted customers with a warm and professional attitude. I worked at Panera Bread in the evenings after working at Allstate during the day.EDUCATIONHigh school diplomaBiddeford, MELANGUAGESEnglish - ExpertFrench IntermediateCERTIFICATIONS AND LICENSESReal Estate LicenseJuly 2021 to March 2025ASSESSMENTS- APRIL 2023Call center customer service ProficientDemonstrating customer service skills in a call center setting. -- ProficientCustomer service ProficientIdentifying and resolving common customer issues. ProficientCustomer focus & orientation ProficientResponding to customer situations with sensitivity -- ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.SKILLSBank Teller (6 months)Postal sort and Delivery (6 months)Typing (10+ years)Microsoft Outlook (10+ years)Negotiation (10+ year)Cold Calling (10+ years)Property Management (2 years)Fair Housing Regulations (2 years)Retail Sales (10+ years)Insurance verification (10+ years)Administrative experience (10+ years)Office management (10+ years)Accounting (10+ years)Management (10+ years) |
