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Click here or scroll down to respond to this candidateCandidate's Name
Atlanta, GA PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL EXPERIENCEIFG Companies Alpharetta, GA April 2021 - Present Bind Operations Analyst Investigated and resolved more than 2,000 errors related to insurance policies by performing data validation, content analysis, and other verifications to ensure regulatory compliance Conducted thorough analysis of error files to identify patterns and trends, documented findings, and collaborated with IT to develop and test solutions that led to 96% reduction in errors Trained and mentored three new hires over six months, providing ongoing guidance, feedback, and a comprehensive occupational portfolio to accelerate their acclimation and optimize performance Phan Consulting Atlanta, GA May 2021 - April 2022 Junior Workday Analyst Participated in testing, designing, and configuration efforts to support the successful implementation of Workday HCM projects Developed custom Workday reports and prepared Workday EIBs based on business requirements, resulting in increased efficiency and accuracy of HR processesTop Nails Morgantown, WV May 2019 - October 2022 Social Media Manager Designed brand's social media presence by developing and executing social media strategy, planned content, scheduled posts, and tracked performance metrics to optimize engagement and growth across Google, Instagram, and Facebook platforms Increased follower count from ~10 to ~1000 followers across all platforms by creating and sharing content, implementing social media advertising campaigns, and monitoring social media channels and responding to customer inquiries and complaintsL-3 Communications Alpharetta, GA December 2016 - April 2019 Financial Analyst Directed the successful implementation of Deltek Cobra software as the lead business analyst, and provided comprehensive training to a group of five financial analysts Constructed a customized training program that included step-by-step guidance on how to resolve common error messages and efficiently navigate the software's key functions Cross-analyzed data from Microsoft Project and Excel for 168 employee timesheets daily and developed spreadsheets which reduced payroll overpayment by 50% Maintained financial models and provided variance analysis between actual and budgeted cost by conducting in depth database analysis to identify trends, build reports, and present findings Performed cost trend analyses for program teams by creating pivot tables and charts Fire Inc. Sales and Marketing Consulting Firm Atlanta, GA July 2016 - December 2016 Human Resources Intern Conducted 100 daily screenings of job applications through phone and in-person interviews to identify qualified candidates Coordinated on-site interviews for 70+ candidates, aligning the schedules of the hiring team and candidates Compiled and generated weekly employee performance reports for upper management review, that provided insights into team performance, key metrics, and areas for improvement Achieved 200% increase in retention rate and exceeded interview call quotas by 66% within five months EDUCATIONGeorgia State University, College of Arts & Sciences, Atlanta, GA Bachelor of Arts in Sociology, Cum LaudeSKILLS AND LANGUAGESSkills: Oracle, Workday, Protomed, MediNotes, Deltek Cobra, Adobe Illustrator, Microsoft Project, Excel Languages: Vietnamese: Native Fluency |
