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2014 Glenwood Ave.Papillion, NE Street Address
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I am always devoted to giving every customer apositive and memorable experience.2018 - CurrentSr. Account StrategistData Axle Leveraged CRM system to manage sales activities and track sales performance. Developed key customer relationships. Organized client visits, presentations, productdemonstrations, and trade shows. Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service. Analyzed customer feedback to improve products and services.2015-2018Customer Service AssociateFord Motor Credit Company Responded to customer inquiries via phone, email, and chat Resolved customer complaints professionally. Oversaw customer financial accounts and processed account adjustments Resolved customer issues while continuing to create a positive image of the company Provided accurate information, resolved issues promptly and ensured customer satisfaction2010-2015Front End ManagerVarsity Sports Bar Prepared all office and employee schedules Tracked all spending from office supplies to executive travel expenses - Balanced all cash, ATM, receipts, and invoices. Established professional relationships with colleagues and customers Scheduled all marketing deployments and ensured that all direct mail pieces were labeled properly.May 2007Hardin High School3.9 GPAApril 2008- June 2010Xenon AcademyCosmetology Creative Organized Personable Problem Solver Team Player