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Click here or scroll down to respond to this candidateCandidate's Name
Reliable, service focused nursing professional with excellent patient care skills. Jacksonville, FL 32222EMAIL AVAILABLEPHONE NUMBER AVAILABLEReliable, service-focused nursing professional with excellent patient-care and charting skills gained through 5 years of experience as a CNA. Compassionate and technically skilled in attending to patients in diverse healthcare settings.Authorized to work in the US for any employerWork ExperienceCall Center RepresentativeConcentrix-Oklahoma City, OKApril 2022 to March 2023 Handle a large volume of inbound and outbound calls in a timely manner Follow communication scripts and use knowledge of the companys products and services to go off- script when necessary Identify customer needs, research issues, resolve complaints, and provide solutions CNA - Certified Nursing AssistantBrookdale Senior Living-Oklahoma City, OKMay 2019 to December 2022Taken care of the elderly patients, assist patients with ADLS such as feeding, mouth care, grooming, shaving, and in continence care. Assist the nurse with care of the residents. Measure and record the patients vitals.Transport residents throughout the facility.Sitter/CaregiverElara Home Health-Oklahoma City, OKApril 2020 to May 2022 Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan. Allows and encourages residents to do as much of their own care as possible. Serves meals to residents in the dining room or apartments and may assist in preparing meals following preplanned menus. Encourages residents to eat a proper diet and take adequate fluids while respecting the residents right to free choice and records and reports changes in residents eating habits to the supervisor. Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas. Follows proper procedures in emergency situations and responds promptly and positively to resident requests for assistance.Caregiver/CNAFort caroline nursing-Jacksonville, FLSeptember 2019 to December 2019Taken care of the elderly patients, assist patients with ADLS such as feeding, mouth care, grooming, shaving, and in continence care. Assist the nurse with care of the residents. Measure and record the patients vitals.Transport residents throughout the facility.Customer ServiceSUNSHINE HOUSE-Jacksonville, FLJanuary 2018 to December 2019Providing a well - stocked and well- maintained department while providing superior customer service. Help customers with complaints and questions, give customers any information they may need regarding their call.PCA Personal Care AssistantInpowerment-Jacksonville, FLMarch 2019 to September 2019Mobility support, assisting with maintaining personal hygiene by bathing, brushing their hair and teeth or applying skincare, housekeeping, providing companionship. CNA - Certified Nursing AssistantSeanna-Oklahoma City, OKMarch 2018 to May 2019Taken care of the elderly patients, assist patients with ADLS such as feeding, mouth care, grooming, shaving, and in continence care. Assist the nurse with care of the residents. Measure and record the patients vitals.Transport residents throughout the facility.Dietary AideForest Glade Retirement Home-Oklahoma City, OKJanuary 2016 to March 2018Preparing food dishes, delivering them to specific people and rooms, maintaining the cleanliness of the work area.EducationHigh school diplomaPutnam City West High School - Oklahoma City, OKSkills Vital Signs Home Care Patient Care Caregiving Dietary Aide Experience Dementia Care Food Preparation Cleaning Experience Laundry Senior Care Alzheimer's Care Meal Preparation Memory Care Hospital Experience Hospice Care Personal Assistant Experience Leadership Social listening (5 years) Communication skills (10+ years) Customer service Computer skills Patient monitoring Home health Sales Clerical experience Front desk Windows Hotel experience Property management Fair Housing regulations Microsoft Powerpoint Organizational skills Administrative experience Guest services Night audit Guest relationsCertifications and LicensesCPRFirst Aid CertificationCertified Property ManagerCertified Apartment Manager |
