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Click here or scroll down to respond to this candidateCandidate's Name
Warner Robins, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceInsurance AgentGEICO-Warner Robins, GANovember 2020 to April 2024Write insurance policies, service policies, provide understanding and make changes & updates as requested. Offer products but not limited to taking payments or making payment arrangements. Troubleshoot app issues for customers enrolled and provided any additional assistance with technical support errors.Customer Service RepresentativeHertz/Dollar Rent A Car-Atlanta, GAMay 2019 to April 2020Provide up sales and adding products making sure the customer has all the Necessary instruction and assistance to take care of them and the car to enjoy their car renting experience. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions concerning their rental needs Check members into the system which involved type tickets for walk ups and creating tickets for current reservations Help customers to their cars if needed. Updates rental contracts and accounts. Respond to any needs and concerns in a timely and professional manner Assist my managers and coworkers as needed.Sales ConsultantNalley Chevrolet-Union City, GAAugust 2018 to May 2019Makes Calls on as daily duties like offering information about automobiles, demonstrating car capacities, making sure monthly sales target are attained, and closing sales or assisting hesitant customers finalizing their Car Sales decision in a manner that helps car buy easier. Customer Service ConsultantEnterprise Holdings-Atlanta, GAJanuary 2015 to August 2018 Greet current customers and walk-up customers, provided them with exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions concerning their rental needs Check members into the system which involved type tickets for walk ups and creating tickets for current reservations Help customers to their cars if needed. Updates rental contracts and member's accounts. Respond to any needs and concerns in a timely and professional manner Assist my managers and coworkers as needed.EducationMaster's Degree Program (currently on an hardship withdrawal) in Sports Medicine and Physical TherapyAtlanta Metropolitan State College - Atlanta, GAAugust 2013 to September 2016High school diplomaTherrell High School - Atlanta, GAAugust 2009 to May 2013Skills Typing Microsoft Windows RETAIL SALES (5 years) Customer Care Insurance Sales Call Center Cold Calling Photography Help Desk Time Management Microsoft Excel CSR Clerical experience Adobe Photoshop Customer service CUSTOMER SERVICE ORIENTED (Less than 1 year) Customer Support Operating Systems Technical Support English Sales Experience Troubleshooting Underwriting |
