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Philip RoblesAdaptable in various fields of employment in manyyears. Providing first-rate to customers and guest needs. Seeking entry level opportunities to expand knowledge while facilitating company growth. OverStreet Address + years in customer services in all varies. Ability to define and analyze customers to resolve issues. Over 10 years in the military in various positions within my company. Over 25 years of management andsupervision experience.ExperienceRent A Center, KissimmeeDelivery Driver, Account managerSept-2023 to presentI unload and load the box truck with merchandise for delivery to the customer's home,and apartment.I also reorganized the sales floor with new merchandise that arrived.Field visit is done on a daily basis to ensure the customer is ok with the rental and doesnt fall behind on payment. Legacy Vacation Resort, KissimmeeHousekeeper, Inspector,Front Desk AgentApril-2021 to Sept-2023Welcome patrons to the front desk and engage in friendly conversations while conducting the check in process. Answered phone upon guest complaints, concern, and question. Train new agents according to resort procedure and policy. Inspect rooms upon completion of cleaning.Clean rooms upon guest checking out and perform cleaning duties and refurbished the amenities in the unit.2777 N Poinciana BlvdKissimmee, FL 34746PHONE NUMBER AVAILABLEEMAIL AVAILABLEBurger King MA,FLOrder Taker, SupervisorJune 2020 to April 2021Work with employees to develop good working relationships and high morale while performing administrative duties as it relates to production duties.Assist in motivating the crew in the production line and also front counter and drive thru.Upon each shift line up and production are prior to shift and bank deposit is done daily after the store closes. Navy Gateway Inn, Rhode IslandHousekeeperJune, 2019 - November, 2020Upon entering shift given a daily vacants room or deep cleaning rooms or OOS rooms.Upon check out perform cleaning procedures change linens and restock all amenities in the unit.Maintain a fully stock and organized cart.Stored cart to assign station for next business day. 7-11, MassachusettsAssistant Manager/ Sales associateJune,2017 - May 2019Promoted from team leader to Assistant Manager within 4 monthsCounted cash draws after every shift change and deposit count. Assigned employees to duties to meet stores needs. Daily ordering, forecasting, POP put up, weekly and monthly sales.Train new employees upon arriving at the business. SKILLSPos KnowledgeTraining and developmentExcellent customer serviceStaff schedulingTime managementTeam buildingLeadership skillsManagement skillsStockingCashierAuxiliary Police OfficeAssistant ScoutmasterHarlem Youth Marines cadetAWARDSArmy Achievement AwardLANGUAGESSpanishEnglishNational Guard, MassachusettsHuman resources / Truck DriverFebruary, 2008- April,2018Maintain records in order and fileAnswer phones and transfer calls to appropriate personnel. Load and unload vehicles for safety to and from destination. Train in various maneuvers. Acting squad leader.Conduct Vehicle inspection before and after every trip and also maintain fuel and driving logged in every trip.EDUCATIONAdjutant General School, South CarolinaHuman Resources Specialist-DiplomaSept 2008 - January 2009.Morris High school, Bronx, NY DiplomaSept 1985 - Sept, 1990