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Click here or scroll down to respond to this candidateSCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEBowling Green, KY Street Address
SUMMARYalways looking to better myself is my end goalHelpful Member Service Representative diffusing volatile customer situations, generating additional revenue and building productive relationships with both staff and customers. Customer-centered and friendly professional with [Number]-year background maintaining customer satisfaction and contributing to company success goals.Qualified Member Services Representative with [Number] years in fast-paced customer service and call center environments. Personable and professional under pressure.Thorough Member Services Representative recognized for applying communication strengths and upselling techniques to boost sales. Hardworking professional offering [Number] years of experience rendering support and services to membership-based clients. Versed in investigating complaints and concerns, quickly processing orders and cross-selling products.Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive and adaptable to changing conditions. Proficient in [Type] regulations and procedures.Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed.Outgoing [Type] student pursuing flexible part-time employment with weekend and evening shift options.Diligent College Student focused on [Area of study] and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.Motivated professional offering [Degree] in l. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.SKILLSMeal PreparationHome CareCaregivingSenior CareFood PreparationLaundryCookingMedication AdministrationVital SignsPersonal Assistant ExperienceCleaning ExperiencePatient CareMemory CareHospice CareRestaurant experienceEmployment & labor lawEMT experienceVolunteer FirefighterRestaurant managementHealthcare managementLeadershipManagementSupervising experienceSalesCustomer serviceMedical Office ExperienceEMR SystemsCase ManagementMedical RecordsMedical CodingHospital ExperienceMedical BillingInsurance VerificationNursingWriting skillsWindowsAuthenticationRecruitingCommunication skillsProject managementMarketingStrategic planningHIPAAMedical SchedulingOffice ManagementTriageHome careSenior careSchedule managementHuman resourcesComputer skillsOffice experienceOffice managementLong term careAdministrative experienceOrganizational skillsQuickBooksAccounting softwareCalendar managementMedical office managementExpense managementClerical experienceAccounts payablePayrollMedical terminologyCustomer relationship managementComputer hardwareOperating systemsNegotiationIssue ResolutionMembership renewalsProduct SalesAccount ManagementPolicy understandingHealthcare knowledgeService RecommendationsProduct RecommendationsCustomer ServiceInsurance knowledgeComplaint HandlingDatabase MaintenanceCustomer SupportFinancial TransactionsDispute ResolutionEXPERIENCEMember Experience SpecialistNashville, TNNationsBenefits/ Jun 2021 to CurrentI help elderly people with their medicare extra benefits insuranceAsst. ManagerPortland, TNFamily Dollar/ Jun 2018 to Oct 2021I helped with all day to day tasks, made the schedule, helped with inventory, and supervised the crewKfc managerBowling Green, KYKFC/ Apr 2015 to Jul 2018I managed the store, handled money, scheduling, ordering, and ensured compliance with state lawsTruck Driver Class AWest Memphis, ARUSA Truck/ Oct 2014 to Aug 2015I drove all over the United States delivering goodsEMT-IntermediateChalmette, LAAcadian Ambulance Service/ Jan 2012 to Sep 2014I worked as an EMT in and around Chalmette for the 911 system, providing emergency medical careManagerWashington, INHardee's/ Jan 2002 to Aug 2006I managed all aspects of the store, including money, schedules, and inventoryHome Health Care AideEvansville, INAddus HomeCare/ Apr 1998 to Oct 2002I took care of a lady suffering from debilitating rheumatoid arthritis, assisting her with daily activities and medical needsEDUCATION AND TRAININGemt in Emergency Medical ServicesNunez Community College Jan 2008Chalmette, LAHigh school diploma or GEDNunez Community College Nov 2006Chalmette, LACERTIFICATIONSHome Health Aid, 08/01/05, PresentDriver's LicenseASSESSMENTSAttention to detail, Proficient, 02/01/22Office manager, Proficient, 02/01/24Retail customer service, Proficient, 02/01/22Home health aide skills, Proficient, 10/01/20Supervisory skills: Motivating & assessing employees, Completed, 04/01/22Front desk agent (hotel), Proficient, 02/01/22Call center customer service, Proficient, 08/01/22Work motivation, Proficient, 08/01/22Front desk agent (hotel), Proficient, 12/01/22Delivery driver, Proficient, 02/01/23Customer focus & orientation, Completed, 07/01/22HR: Compensation & benefits, Proficient, 08/01/22Warehouse shift leader, Proficient, 04/01/22Inside sales, Proficient, 05/01/22Sales skills, Proficient, 10/01/20Office manager, Completed, 05/01/22Spreadsheets with Microsoft Excel, Completed, 05/01/22Workplace safety, Proficient, 05/01/22Customer service, Proficient, 08/01/22Recruiting, Completed, 02/01/23Project timeline management, Proficient, 10/01/20Cleaner fit, Proficient, 08/01/22Verbal communication, Proficient, 02/01/23Work style: Reliability, Proficient, 04/01/22Attention to detail, Proficient, 02/01/23Work style: Reliability, Proficient, 02/01/23Work style: Conscientiousness, Proficient, 06/01/23Work motivation, Proficient, 02/01/23Customer focus & orientation, Proficient, 02/01/23Legal skills, Proficient, 07/01/22Customer service, Proficient, 02/01/23Management & leadership skills: Impact & influence, Proficient, 02/01/22LANGUAGESEnglishSpanish |
