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Click here or scroll down to respond to this candidate15 years of experience in Business Services as an Clerk, Office Manager, Receptionist and Admin Assist using skills in data entry, customer service, banking, marketing, and sales. Good technology and computer skills with knowledge of Microsoft Word, Excel, and PowerPoint.Education:Certified Phlebotomist May 9, Street Address
Mitchell Community College Statesville, NCBachelors Degree in Industrial Psychology Oct Street Address , 2011Argosy University Atlanta, GAAssociates Degree in Business Administration May 5, 2007Mitchell Community College Statesville, NCCertifications:Floral Design Certificate 2000Central Piedmont Community College Cornelius, NCCareers in Banking Certificate 2000Goodwill Industries Charlotte, NCWork Experience:Iredell Memorial Hospital, Certified Phlebotomist, Statesville, NC 06-17-24 to 08-28-24Labeled blood vitals with critical information like time of collection, date and patient.Obtained variety of blood samples thru venipuncture or capillary puncture using, syringes, butterfly needles and straight needles.Counseled patients to ease their fears, explain procedures and enhance cooperation during blood draws.Maintained fully stocked phlebotomy cart, carrier and station.Maintained patient charts and confidential filesProvided behavioral support and supervision for those with dementia and AlzheimersCollected and measured urine specimens to be delivered to labMaintained patient privacy and confidential informationVerified and entered necessary information such as insurance, physician orders and personal information into patient management systemCleaned and sterilized instruments and disposed of contaminated suppliesCreations by Tonya, Owner, Statesville, NC 1996-currentInstructor of basic/advance cake and floral designsArrange floral designs for all occasionsDesign and bake cakes and sweets for all occasionsDeliver and cater for all occasion eventsAlly Home Care, Employee Support Specialist, Statesville, NC Office ClosingProviding excellent employee/client customer assistance 08-22 to 6-14-23Managing employee/client relationshipsHiring and orientationsCompleting assessment forms and submitting to MCOsAssisting MCOs with concerns and appts for clientsVerifying employees time of servicesChecking mthly criminal background and yearly registry of employeesUploading all documents and submitting to QRAnswering calls, faxing, coping and printingMarketing and networkingBi weekly conference meetingsUnique Home Care Services, Office Manager, Statesville, NC 6-18-23 to 06-28-24Providing excellent employee/client customer assistance Office ClosingManaging employee/client relationshipsHiring and orientationsCompleting assessment forms and submitting to MCOsAssisting MCOs with concerns and appts for clientsVerifying employees time of servicesChecking mthly criminal background and yearly registry of employeesUploading all documents and submitting to QRAnswering calls, faxing, coping and printingMarketing and networkingLakeshore Elementary School, EC PreK TA, Mooresville, NC 2019-2022Develop lesson plansAdapted materials and designed activities to help EC students develop academic, behavior and social skills to meet their IEP goals.Provided CPR and First Aid if neededHilton Garden Inn, Clerk/Night Auditor, Statesville, NC 2016-2017Make reservations by phone for guess and walk-insAssign wake up calls for guessEnter information into quoreTransfer callsRun nightly audit reportsEntered data into systemResolve technical problems when necessaryRan night shift alone as clerk/auditorEmail corporate staff previous business reportsPrint documents and fax documents when necessaryReceptionist / Data Entry-Contract work, Troutman, NC 2006-2007Contract work for HTI, TPS Logistics and ESPAnswered, screened, and directed phone calls; scheduled phone conferencesFile accounts receivable and payable weekly reports including audit and invoicingData entry for accounts receivable and payable keyed and sorted invoicesCopied, faxed, scanned correspondenceDepartment of Social Services, Clerk-Contract, Statesville, NC 2005-2005Front desk clerk, entered data into the system, and correspond with caseworkersFiled caseworkers information on clientsResponded to clients questions and employeesEntered data into excel and made new files for clientsDelivered and stamped mail using postage machineChecked, filed records and documented information on new clientsWork Study, Mitchell Community College, Statesville, NC 2003-2003Administrative Assistant in the Early Childhood Development DepartmentPrepared memorandums, outlining, and explaining administrative procedures to studentsDirected and prepared records, such as: notices, minutes, and resolutions for collegeAssisted staff in identifying and resolving problemsProof Operator, BB&T, Charlotte, NC 2000-2001Used 10 key data entry to enter check micro lineCollected documents and posted daily transactionsOperated machines to encode, add, cancel and photocopy, sorted checks, bank drafts and money orders for collection and to prove records to transactionsPlaced encoded checks in sorter and activated machine to automatically, microfilm, sort and total checks according to which bank is drawn uponCommunity Service and Civic Involvement:In kind and monetary donations for funeral homes and churchesAngel Wings Foundation, Success Institute Charter School, Rutledge and Bingham Funeral HomeReferencesOdessa Holmes Iredell Health OPS-LabPhlebotomist Tech/Trainer/Manager115 Museum RdStatesville, NC 28677PHONE NUMBER AVAILABLEEMAIL AVAILABLETonia Holmes 145 Innes CircleStatesville, NC 28625PHONE NUMBER AVAILABLEEMAIL AVAILABLEMegan Walker Hickory PediatricsCare Manager3822 NC- 68Ferguson, NC 28624(C) PHONE NUMBER AVAILABLEParris Burns EIN Reach Specialist, Cardinal Innovations328 County Line RoadHarmony, NC 28634(C) PHONE NUMBER AVAILABLELaverne Daye Program Coordinator II, Goodwill Industries of NW124 Fourth Crescent PlaceStatesville, NC 28625(W)PHONE NUMBER AVAILABLE Ext 1416Diana Pritchard Supervisor, Mitchell Community College Continuing Ed701 West Front StreetStatesville, NC 28677(W) PHONE NUMBER AVAILABLETena Williams Principal, Success Institute2314 Walden Lea Dr.,Huntersville, NC 28078(W) PHONE NUMBER AVAILABLE/pre> |
