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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Mooresville, NC LINKEDIN LINK AVAILABLESUMMARYSeasoned Business Development Manager with 25+ years of experience, adept at enhancing customer success and maximizing ROI through strategic client relationships. Proven track record in identifying renewal opportunities and optimizing the customer journey. Seeking a Senior Customer Service Manager role to leverage expertise in client satisfaction and brand growth.WORK EXPERIENCEProduct Connections Charlotte, NCBusiness Development Manager Jun 2021 - Mar 2024 Develop business plans and execute client strategies to enhance client satisfaction and brand growth within the retail sector. Cultivate and maintain robust relationships with clients and customers, ensuring alignment with their goals and objectives. Design and present strategic client plans that optimize brand promotion and activation based on in-depth customer insights. Facilitate consistent communication with Client Teams, offering updates, identifying opportunities, and aligning expectations with the clients business objectives. CCM Charlotte, NCMarketing, Business Development & Event Management Professional 2015 - Present Provides expert event management, fund development, and marketing services, enhancing community engagement for various non-profit and charitable organizations. Maintains active leadership role in alumni relations, strengthening connections and fostering a supportive network for Appalachian State University alumni. Executes comprehensive event planning and management, ensuring successful fund development and alumni engagement for the Lake Norman Alumni Chapter. Plays a pivotal role in the "IBackApp" initiative, contributing to a significant fundraising achievement of $181,000 from 2,500 donors within a single day. Initiates and leads successful fundraising strategies for Mount Mourne School's Athletic Booster Club, generating$12,000 through collaborative efforts with the Carolina Panthers. Price Davis, LLC Charlotte, NCTerritory Sales & Marketing Manager Jul 2014 - Aug 2015 Developed strong partnerships across restaurants, grocery chains, healthcare facilities, educational institutions, and hospitality venues to enhance regional market presence. Achieved top sales ranking in the non-convenience store sector through effective relationship-building and implementation of direct marketing strategies. Improved wholesale and equipment dealer operations by streamlining inventory management and fortifying customer relationships, leading to a more efficient distribution network. G&G Outfitters Concord, NCSoutheast Regional Marketing Manager Jan 2012 - Mar 2013 Developed marketing and merchandising strategies for major sports teams, enhancing retail and promotional efforts in collaboration with sales and community relations teams. Increased new business opportunities through effective solicitation of RFPs and negotiation of contracts, resulting in a 350% growth; acquired over 50 new accounts with promotional claims valued between $1,000 and $350,000. Synergistic Technologies, Inc. Charlotte, NCSales Representative Jan 2011 - Jan 2012 Established and nurtured client relationships, leading to successful distribution partnerships within the medical sector, focusing on spine surgery, pain management, and stem cell products. Enhanced market presence in the Charlotte, NC area through strategic customer engagement and targeted sales initiatives.Catawba Brewing Co. Morganton, NCDirector, Marketing & Business Development Aug 2009 - Sep 2010 Developed and executed a comprehensive marketing strategy, resulting in the establishment of 60 new accounts and maintaining an impressive 95% retention rate. Forged strategic alliances with three community-focused organizations, effectively enhancing brand visibility and recognition at various events.Lantheus Medical Imaging Atlanta, GASr. Cardiovascular Territory Manager Feb 2001 - Jun 2009 Developed new business opportunities, focusing on the promotion and user adoption of specialized imaging agents and products for various organs. Secured an 80% market share by effectively educating clients, significantly surpassing the 55% national average. Recognized for exceptional sales performance, achieving 139% of the sales quota and ranking 6th in national sales achievements.Action Sports Image (Now Motorsports Authentics) Concord, NC Division Director, Wholesale Specialty Feb 2001 - Jan 2001 Directed an independent sales force to achieve industry-leading status and secure over 80% market share in licensed product sales.Capitol Networks Raleigh-Durham, NCRadio Affiliate Marketing Representative Jun 1997 - Jan 2000 Cultivated and sustained relationships with over 450 affiliates for major sporting entities, ensuring comprehensive coverage and listener satisfaction. Successfully expanded on-air programming portfolio, resulting in an additional revenue generation of $500,000 across news, agricultural, and sports segments.EDUCATIONRobert Morris UniversityMaster of Business Administration (MBA), Sports Management Coraopolis, PAAppalachian State UniversityBachelor of Science (BS), Business Administration, Marketing Boone, NCCERTIFICATIONSSocial Media, Udemy 2017SKILLSIntegrated Brand Marketing Marketing Management Sponsorship Activation Sports Marketing Grassroots Marketing Event Management Brand Development Creative Marketing Strategy Experiential Marketing Relationship Marketing Strategic Partnerships Product Marketing Trade Show Strategy Coaching & Mentoring Consulting Relationship Building Risk Management Sales Management Customer Advocacy |
