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Click here or scroll down to respond to this candidateCandidate's Name
Dallas, TXEMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced Loan Processor focused on improving the bank's loan program through knowledgeable and efficient service to customers according to program perimeters. Audited rental and utility assistance cases for Delaware residents during COVID-19 ensuring 100% Compliance with state guidelines.Work ExperienceLoan ProcessorMr. Cooper Mortgage-Lewisville, TXJune 2024 to Present Mortgage loan processing of full document loans (FHA, VA, Conventional etc) Initiates and maintain contact with customers throughout the processing period, assisting with any questions and notifying them of any additional information needed. Verifying loan documents including income, assets, credit, appraisal, and Title Insurance. Input loan information in the system (Encompass) for processing. Verifying application for final submission to underwriting Responsible for ensuring that all loan documentation is complete and accurately verified and complies with company policies. Submits loan through DU and orders and follow up on any outside services such as credit report, Title, and supplements. Satisfies conditions and ensures documentation meets requirements. Case AuditorYardi/Randstad agency-Dallas, TXJune 2022 to January 2024 Worked from initial to close. Liaison between all parties, UW, Title, Brokers, all internal departments. Prepared Mortgage loan file by reviewing loan applications, and loan collateral, flood, and insurance: Clarifying or obtaining additional information. Efficient with Trid, FHA's VA, Conventional, FNMA/FHLMC, and Non-QM/QM loans. Ordered Gap reports, and credit supplements when needed. Ran Compliance, reviewed loan approvals for compliance completeness. Identified mortgage loan applications for any problems such as deficiencies, notifying Underwriter and Supervisors. Ran Compliance, reviewed loan approvals for compliance completeness Proficient in Encompass.Sr. Loan ProcessorColonial Savings/CU Member Mortgage-Dallas, TXOctober 2020 to April 2022 Worked with a pipeline of 50 plus loans Worked loan from initial to Closing Prepared Mortgage loan file by reviewing loan applications, and loan collateral, flood and HOI insurance: Clarifying or obtaining additional information. Collaborated with the compliance department to eliminate procedural errors and data discrepancies. Trained and directed new hires during department orientations. Identified mortgage loan applications for any problems such as deficiencies, notifying the Underwriter and Supervisors. Efficient with Trid, FHA's, VA, Conventional, FNMA/FHLMC, and Loan Collateral. Ran Compliance, reviewed loan approvals for compliance completeness. Proficient in Encompass.Sr. Loan ProcessorStearn Lending LLC-Lewisville, TXAugust 2019 to July 2020 Analyzed and verified loan documentation for a pipeline of 150 refinance mortgage loans, consistently meeting or exceeding lending criteria. Send initial disclosures and Loan Estimate from Encompass to buyer within 3 days of application. When requested, send change of circumstance loan estimates within 3 days of change request. Order third party verifications. Follow-up on signed loan estimates within company timeframes. EducationAssociate of Business in BusinessDelta CollegeSkills Lease Administration Customer Service Effective Communication Problem Solving Financial Analysis Attention to Detail Regulatory Compliance Understanding Encompass Communication Skills Customer Service Excellence Negotiation Skills Problem-Solving Abilities Time Management Contract Negotiation Computer Networking Internal Audits Fair Housing Regulations Microsoft SharePoint User Interface (UI) Office Management Active DirectoryCertifications and LicensesDepart of Insurance AdjusterNovember 2022 to January 2026 Surveying damages to property or investigating personal injuries to decide how much an insurance company should pay to a policyholder Assessing a claimant's property damage and determining the insurance company's liability and payment amount. Investigating insurance claims and determining settlement amounts. Evaluating, managing, and settling insurance claims AssessmentsAdministrative assistant/receptionist Proficient May 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientIntermediate spreadsheets with Microsoft Excel Completed June 2018Measures a candidate's knowledge of intermediate Microsoft Excel techniques including effectively writing and applying conditional formulas.Full results: CompletedAttention to detail ProficientSeptember 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCustomer focus & orientation ProficientApril 2022Responding to customer situations with sensitivity Full results: ProficientBookkeeping ProficientMarch 2024Calculating and determining the accuracy of financial data Full results: ProficientCustomer service CompletedApril 2022Identifying and resolving common customer issuesFull results: CompletedData entry: Attention to detail ProficientMarch 2024Maintaining data integrity by detecting errorsFull results: ProficientWorking with MS Word documents ProficientMay 2024Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientBasic computer skills ProficientSeptember 2022Performing basic computer operations and troubleshooting common problems Full results: ProficientWork style: Reliability ProficientNovember 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientTechnical support: Customer situations Proficient June 2024Responding to technical support situations with sensitivity Full results: ProficientTechnical support ProficientJune 2024Performing software, hardware, and network operations Full results: ProficientWork style: Professionalism ProficientMay 2022Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientTyping ProficientMarch 2024Transcribing textFull results: ProficientSpreadsheets with Microsoft Excel ProficientMarch 2024Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientOffice manager ProficientMarch 2024Scheduling and budgetingFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
