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Click here or scroll down to respond to this candidateCandidate's Name
MEDICAL ADMINISTRATION OUTREACH MANAGERPHONE NUMBER AVAILABLE EMAIL AVAILABLE New York, NY LinkedInCAREER SUMMARYExperienced healthcare professional with over ten years of expertise in care coordination, patient health navigation, and home health aide services. Skilled in providing comprehensive medical and personal care for clients with advanced medical conditions, developing individualized care plans, and educating patients on healthcare practices. Proven track record in managing outreach programs, advocating for patients' medical and social needs, and training new hires. Adept at coordinating transportation, maintaining compliance with healthcare regulations, and delivering compassionate, patient-centred care. Brings a solid commitment to improving patient outcomes and enhancing quality of life.EDUCATIONMaster of Public Health, Southern New Hampshire University 2023Master of Business Administration, Trident University 2010Bachelor of Science in Business MGMT & Economics, Suny Empire State College 2006Minor in Employment Law and Environmental LawSKILLSProject ManagementConflict ResolutionStrategic PlanningTeam LeadershipPatient Care ManagementHealth EducationMedical Coding ComplianceHIPAA CompliancePatient AdvocacyMedication AdministrationWound CareCare Plan DevelopmentPatient AssessmentTraining and SupervisionOutreach Program CoordinationMedical Appointment CoordinationEmotional Support ProvisionData ManagementCommunity Health Outreach CommunicationProcess ImprovementPROFESSIONAL EXPERIENCECARE COORDINATOR & PATIENT HEALTH NAVIGATOR Aug 2022 Jan 2024Cinq Care, New York, NYManaged and trained a team of care coordinators, enhancing resource support and patient care efficiency.Evaluated health assessments and developed care plans for over 43 patients, ensuring personalized and effective care.Conducted outreach to patients unresponsive to emails, calls, or letters, improving patient engagement and follow-up.Completed applications for social security disability, food stamps, cash assistance, and other public health needs, supporting patients' social welfare.Provided health education and medical knowledge to patients, promoting health awareness.Maintained patient records and managed the scheduling of appointments, ensuring efficient clinic operations and patient satisfaction.Assisted healthcare providers with patient assessments, taking vital signs, and preparing patients for examinations, enhancing clinical workflow.Ensured compliance with HIPAA regulations, maintaining patient confidentiality and data security.Advocated for clients' social and medical needs, ensuring they received the necessary resources.Developed and managed social media campaigns on Facebook and Twitter to promote Cinq Care, increasing community awareness and engagement.Scheduled transportation for clients, ensuring they had reliable access to medical appointments and services.Handled patient communications, addressed medical concerns and provided information, enhancing patient satisfaction.Designed patient support and education campaigns, improving patient knowledge and engagement.Conducted medical care management, overseeing patient treatment plans and progress.Coordinated health education initiatives, tailoring programs to meet diverse patient needs.Maintained high standards in medical coding compliance, ensuring accurate and efficient patient records.OUTREACH MANAGER & NAVIGATION SPECIALIST Apr 2021 Nov 2021VAX4ALL, New York, NYOrganized outreach programs and distributed information pamphlets to targeted areas, enhancing public awareness and engagement.Executed detailed Q&A sessions with patients, providing evidence-based information on vaccines and COVID-19, improving patient understanding and compliance.Performed safety meetings for outreach tours, instructing teams on proper procedures and protocols and ensuring adherence to safety standards.Assisted the Key2NYC group in advising businesses and customers on health safety measures, vaccine information, and COVID-19 protocols.Managed a team responsible for cataloguing businesses that received information distribution and outreach services, ensuring accurate records and follow-up.Developed processes to streamline patient management and outreach activities, improving operational efficiency and patient care.Handled customer queries and patient management, resolving issues and providing comprehensive support and information.Conducted medical assistant duties, including patient assessments, health education, and administrative tasks, supporting healthcare delivery.Coordinated outreach services to high-need areas, improving community access to healthcare information and resources.Increased COVID vaccination rates in target populations by 90% as an outreach captain responsible for educating the public using communication skills, adaptability, and team building.LEAD HOME HEALTH AIDE AND PRIVATE PAID DISABILITY WORKER Sep 2041 Dec 2019VAX4ALL, New York, NYProvided comprehensive personal and medical care for clients with advanced medical conditions, including cancer, HIV, COPD, and Multiple Sclerosis, ensuring medication administration and care.Developed individualized care plans and meal preparations tailored to clients' medical needs, promoting healthy living and dietary compliance.Educated clients on healthcare practices, offering emotional support and advocating for their medical and social needs, enhancing their overall well-being.Coordinated transportation for clients to medical appointments, shopping, and other essential activities, ensuring their mobility and access to necessary services.Trained new hires and attended ongoing training sessions, maintaining high standards of care and staying updated on best practices and healthcare regulations.PROFESSIONAL DEVELOPMENTResearch Paper, Breast Cancer Females, Non-Caucasians 2023Southern New Hampshire UniversityCommunity Health Worker Training Apprenticeship 20213C Mental Health, Equity & Resilience Training, NYC Dept. of Health & Mental Hygiene and Coding 2021Medical Administration Assistant, ED2GO 2017 |
