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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDynamic and results-driven professional with over 15 years of diverse experience in healthcare management, leadership, and equal opportunity advocacy within the United States Army. Holds an active Secret Security Clearance. Demonstrated expertise in enhancing operational efficiency, patient care, and organizational effectiveness through strategic leadership and innovative initiatives. Adept at implementing electronic health records systems, negotiating vendor contracts, and fostering a culture of continuous improvement. Developed comprehensive training programs, promoting interdisciplinary collaboration and ensuring optimal patient outcomes. Led a Medical Company of over 80 medical professionals and oversaw a medical budget of over $4 Million dollars. Skilled in promoting diversity, inclusion, and equal opportunity through education, cultural awareness initiatives, and team-building activities. Strong communicator and mentor, dedicated to fostering a supportive and inclusive work environment. Work ExperienceMedical Operations SupervisorU.S. ArmyAugust 2023 to July 2024Boosted overall clinic efficiency by implementing an electronic health records system, streamlining data management processes.Spearheaded initiatives aimed at improving patient experience scores through targeted service accuracy enhancements such as improved communication strategies between staff members and patients alike. Developed and maintained positive relationships with external partners such as insurance providers. vendors, and community organizations in support of Team Building and key departmental objectives. Managed and coordinated staffing needs, including recruitment, scheduling, and performance evaluation of staff. Participated in strategic planning and the decision-making process to support the organizations goals and objectives.Reduced operational costs by negotiating vendor contracts for medical supplies and equipment by 10%. Medical Department ManagerU.S. ArmyAugust 2022 to August 2023Developed comprehensive training programs for new medical personnel to ensure quality healthcare services. Managed the departments $4 million dollar budget, monitoring expenses and ensuring financial efficiency. Conducted periodic performance evaluations for employees to ensure adherence to company standards and expectations.Participated in long-term planning for the department, including expansion, service enhancements, and technology integration.Created and implemented protocols and policies to ensure compliance with healthcare regulations and standards. Hired, trained, and supervised medical staff, including doctors, nurses, and other medical professionals. White House Medical Unit Senior Enlisted AdvisorU.S. Army-Washington, DCApril 2017 to July 2022ArmyServed as a trusted advisor for unit leaders on healthcare related matters, leveraging medical expertise to promote informed decision-making during critical situations. Coordinated medical coverage for both the President and Vice President of the United States of America.Liaised with police, fire department, and other emergency responders to manage emergency scenes.Ensured workplace safety by conducting regular inspections and enforcing strict adherence to guidelines, reducing accidents or incidents on duty significantly. Managed personnel assignments, ensuring optimal alignment of individual talents and skills with organizational needs.Collaborated with interdisciplinary teams to develop strategic plans, ensuring mission success across various contexts.Spearheaded initiatives promoting diversity and inclusion within the organization, creating a more inclusive work environment for all members.Medical Clinic ManagerU.S. Army-Fort Benning South, GASeptember 2016 to August 2018Manage daily operations, including scheduling, staffing, and patient flow. Oversee budgeting, billing, and financial reporting. Ensure the clinic operates within its budget and optimizes revenue.Hire, train, and evaluate staff. Foster a positive work environment and ensure compliance with labor laws. Address patient inquiries and complaints, ensuring high levels of patient satisfaction. Ensure the clinic complies with healthcare regulations, laws, and standards.Oversee maintenance and safety of the clinic premises and equipment. Implement policies and procedures to improve service quality and patient outcomes. Maintain patient records and manage data related to clinic operations. Work closely with doctors and medical staff to coordinate patient care and services. Equal Opportunity LeaderU.S. Army-Fort Johnson, LAApril 2013 to August 2015Educated staff about their rights and responsibilities under company policies as well as EEO laws during orientation sessions for new hires.Completed thorough research and investigations into issues related to equal opportunity policies. Planned and led more than 20 cultural events.Introduced cultural awareness programs that helped bridge communication gaps within multicultural teams. Monitored recruitment and promotion processes to ensure equal opportunity considerations were taken into account. Promoted culture of respect and understanding by organizing team-building activities and diversity workshops. Supported management in developing policies that promoted fairness, equality, and non-discrimination in the workplace.Analyzed workforce data to identify patterns related to diversity, inclusion, and equal opportunity initiatives for continuous improvement.EducationBachelor of Science in HealthcareAmerican Military University - Charles Town, WVAugust 2025Skills Leadership Budget Management Customer service Healthcare Recruiting Sales Organizational skills Communication skills Administrative experience Team building Military Experience Vital Signs EMT Experience Patient Care Experience Administering Injections Medication Administration Triage Security Employee Orientation EMR Systems Laboratory Experience Hospital Experience Emergency Management Critical Care Experience Medical Terminology Phlebotomy Infection Control Training Microsoft Office ManagementCertifications and LicensesEqual Opportunity LeaderSexual Harrassment and Rape Prevention leaderSecret ClearanceTS/SCI |
