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Cell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEProfileExcellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare and Customer service, Management.SkillsType 60 words per minuteTeam PlayerCreative problem solvingSterilization techniquesStrong medical ethicMedical TerminologyOrganizational skillsCPR certificationAccomplishmentsDeveloped and organized charts for all new and current patients, routinely updating information for physician reference.Computer proficiencyUsed Microsoft Excel to develop inventory tracking spreadsheets.DocumentationWrote and Edited documents to keep staff informed on policies and procedures.ChartingProfessional ExperienceReception/Front DeskDecember 11, 2023 to CurrentDr. Angela Intili Joliet, ILReception/Front Desk. Answering phones, making/scheduling patient appointments. Billing patients for visits and procedures, as well as, verifying benefits. Regularly updating patient charts and demographics. Sending out orders and faxes. Documenting patient calls and conversations. Calling patients to confirm appointments. I am also responsible for acquiring any records they may have with another provider.Patient IntakeMarch 2022 to August 2023Banyan Treatment Center Naperville, ILPatient intake/Front desk. Filing and chart updating. Intake and exit surveys, Supply inventory, administering drug tests, case management, and organizing. I was responsible for building new patient welcome folders. Verifying patient insurance benefits and demographics. Regularly updating patient charts with session notes from therapist, nurses, and doctors. We also had to note any time we spoke on the phone with a patient or their family in their charts. I was responsible for drug testing, inputting results in charts, and sending them out to a testing facility for a more detailed test. Completing and going over all legal forms with the patient.Parts CoordinatorSeptember 2016 to October 2017Godwin/Xylem Dewatering Lansing & Mokena, ILWriting up work orders and ordering parts. Scheduling repairs, billing, packaging and shipping customer orders. Organizing product shelves and restocking parts.Customer Service Rep/ManagerSeptember 2015-2016 October 2017-2020AutoZone Joliet & Shorewood, ILOrganizing products on sales floor and inventory. Day to day sales reports, opening and closing store while managing staff productivity.Front Desk Customer RepMay 2012 to January 2013Chicago IVF Orland Park, ILScheduling and confirming patient appointments, organizing charts and converting patient information to computer file, registered new patient information onto the new patient portal. Collected payment from patient.ManagerSeptember 2003 to June 2012Lynwood Sport Center Lynwood, ILPlanning and scheduling birthday and private parties, maintaining a clean and safe environment for both employees and patrons and keeping records of inventory.EducationBloom Trail High School - 2003-2007Chicago Heights, ILEverest College 2013-2014ReferencesCherie Broadway PHONE NUMBER AVAILABLEJessica Cushing PHONE NUMBER AVAILABLESam Slone PHONE NUMBER AVAILABLE/pre> |