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Title Data Entry Customer Service
Target Location US-NY-New York City
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RobertParkerImport Customs EntryWriterNew York, NY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLELinkedIn:LINKEDIN LINK AVAILABLEparker-ab133526aSkillsCustomer ServiceData Entry SopsCustoms Entries FDAABI Microsoft ExcelMicrosoft WindowsProfessional summaryImport Customs Entry Writer with 12 years of experience managing sophisticated tracking systems, spearheading customs entry processes, expertly navigating FDA procedures, and facilitating seamless import processes. Skilled in utilizing, Cargo Wise One software, FDA ITACS system, and coordinating with shipping and transport companies to ensure operational efficiency and compliance. Adept at building product codes and ensuring timely delivery for client satisfaction.Employment HistoryImport Customs Entry Writer Nov 2022 - Aug 2023Managed sophisticated tracking systems by utilizing Cargowise One to input shipment details, reducing inquiries and improving operational efficiency effectively. Demonstrated expertise in Customer Service, Data Entry, Customs Entries, and compliance with FDA regulations.Additionally, ensured adherence to SOPs and customs regulations, and maintained high levels of customer satisfaction.Utilized CBP protocols and generated precise invoice documentation to streamline processes and enhance US Customs interactions.Account Representative Mar 2016 - Nov 2022 Spearheaded customs entry processes for key clients by utilizing and coordinating with CargoWise One software, enhancing operational efficiency and compliance which resulted in a 30% reduction in processing time Provided exceptional customer service, addressing client inquiries and resolving issues promptly to ensure high levels of customer satisfaction Performed data entry tasks, ensuring accurate and timely updates to client records and documentationImport Clerk Feb 2015 - Mar 2016 Expertly navigated FDA procedures, including building product codes and utilizing the FDA ITACS system for document management, reducing document processing time by 30%, ensuring compliance with regulatory standards for import operations. Handled Customer Service and Data Entry tasks, ensuring accurate and timely processing of import-export documentation. Coordinated with US Customs and other regulatory bodies to ensure smooth import processes and compliance with all relevant regulations. Managed Import-Export Documentation and facilitated communication with freight forwarders and other logistical partners.Import Clerk Jul 2012 - Feb 2015Worthmore Forwarding Valley Stream, nyGeodis Logistics Franklin Square, nyJanel Group Lynbrook, nyAlpha International Valley Stream, ny Facilitated seamless import processes by coordinating effectively with shipping and transport companies, increasing on-time deliveries by 15% and ensuring client satisfaction. Performed data entry and managed import-export documentation to comply with US Customs regulations. Handled customer service inquiries related to import shipments and provided updates on delivery status.EducationBachelor's Communications ArtsSt. Francis College Brooklyn, NY

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