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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Schorn Dr.Killeen, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE-primaryOBJECTIVESLooking for a full-time, permanent position with a competitive compensation benefit package. A position within a reputable organization that will allow the use of the acquired education and skills achieved. Being a dedicated multi-tasker with strong verbal and written communication skills. who's organized and attention to details. Experienced in dedicating time to learning policies, procedures, and regulations to get the job done accurately, professionally and in a prompt manner, works well under pressure.SKILL SUMMARYMicrosoft Suites: Word, Excel, PowerPoint, Outlook and Access as well as Oracle, Workday, Salesforce and ECRM software database managementTyping speed of 55 words per minuteDatabase management and data entryVDI and VPN systems experienceExcellent researcherCustomer service etiquetteNon-Commission Security License w/State of TexasQuality control and Inspection experience (5+ years)License insurance Agent (Health/Life/LTC/Annuity and Property & Casualty) Non-resident license in multiple states, as well as continual education and training to increase knowledge and renew licensesInterested in obtaining new skills where necessaryEDUCATION AND TRAININGUniversity of Phoenix; Austin, TX bachelor's degree in business administrationAcademy of Court Reporting in Clawson, MI certificate/diplomaEMPLOYMENT HISTORYHome Health Carer5409 Schorn DriveKilleen, TX 76542PHONE NUMBER AVAILABLEEMAIL AVAILABLEOwner/Operator since 10/01/2021 - presentCaring for the aged and disabledDuties include keeping a clean, organized and healthy environment, well balanced meals and healthy activities, managing/scheduling and driving patience to their scheduled appointments, administrating medications as described by the doctors, grooming and laundry services. Helping clients with decision making and companionship.Everise Inc1011 Johnson DriveMcGregor, TX PHONE NUMBER AVAILABLESupervisor: Joely Lux (Operations Manager)April 30, 2018 09/01/2024As a licensed sales agent, in a work at home call center position, working on several lines of business. Duties; collect and record accurate information within several databases. Record conversations discussed with each client, sell insurance and ancillary products, i.e., medical, prescription drugs, dental, vision and short-term care plans, and vehicle policies. Educate clients on product options and offers. As well as upsell to current members and recommend a/or product(s) that best suit(s) the clients needs. Lastly, be contracted with several insurance carriers in multiple states while keeping current on certifications.As a customer service representative, after open enrollment. Duties: speak with members of various plans and inform them of the benefits and/or costs of specific services, provide customer service activities to keep member informed and up to date on the benefits the plan offers, take payments, schedule appointments, replace ID cards, send Explanation of Benefits, examine and explain claims information, submit appeals and file complaints, complete other duties as assigned. Reason for leaving, resigned.T-tech formally TeletechMay 2016 May 20171600 Eberhardt RdTemple, TXPHONE NUMBER AVAILABLEIn an inbound call center, duties; enroll prospect in insurance products, medical, prescription drugs, dental, vision, etc., educate clients on products based upon their needs, recommend a/or product(s) that best suits their needs. Reason for leaving, found another company which offered higher pay for the same work.Harte Hanks June 2014 May 2016Licensed Insurance Agent2800 Wells Branch PkwyAustin, TX 78728Supervisor Lori AndreassenPHONE NUMBER AVAILABLEMy reason for leaving, moved.Duties include Enrolling patrons in insurance products, medical, prescription drugs, dental, short-term plans, etc., educate clients and recommend products based upon their needs based on the information provided by the client, upsell and cross sale to the same client or new clients on that call or on a future call. In an in-bound call center environment, collect and keep correct information within a database. Kept notes of the various clients of the discussion of each call.Received recognition for holding the top sales position within the team and received many certificates and financial awards from the main client that Harte Hanks has served, for two years running. I have also received recognition from the customers who were helped to understand the products and the laws governing the products prior to their purchase.Equis FinancialsMarch 2017 04/01/2018An Agents companyEMAIL AVAILABLEPHONE NUMBER AVAILABLEWorking from home providing final expense products, long term care and annuity products to customers. commission only basis and part time. Duties included cold calling and door knocks. Reason for leaving... found suitable employment.Grandmas Hands ChildcareJanuary 2013 June 2014Director/Owner5404 Pelham Dr.Austin, TX 78729The owner/CEO implemented and ran a childcare home. Duties: obtained license, interviewed client and wrote business plans and contracts, create schedules, hire and fire employees, perform background checks, plan lessons and menus, and perform accounting reported suspected child abuse or neglect, educated children of ages 6 months to 12 years, and all other duties a business owner would perform to run a successful childcare business. Maintained training and certification as required by Child Protective Services. Reason for leaving Personal injury, closed the childcare to prevent injury to the children or others.Dun & BradstreetNovember 2010 - December 2012Database Manager5800 Airport Blvd.Austin, TX 78752Supervisor - Michael SaldivarPHONE NUMBER AVAILABLEIn an inbound call center, Duties collected and maintained accurate credit information on businesses; the information was extensive, from the type of business performed to the number of peopled; noted accurate information for upper management personnel only; financial and historical information is accessed and used to represent the credit worthiness of the organization so investors, lenders, partners and customers can view a business and decide whether or not its a good fit for then prior to doing business with that company. Reason for leaving Position outsourced.References upon request |
