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Click here or scroll down to respond to this candidateCandidate's Name
Street Address , PHONE NUMBER AVAILABLE; EMAIL AVAILABLEEducationNeumann University Strategic Communications Major, Philosophy MinorAston, PennsylvaniaGraduated May 2019Bachelor's Degree in Strategic Communications & PhilosophyEmployment HistoryInternal Revenue Service Tax Examiner Philadelphia PennsylvaniaSeptember 2020 to January 2024Provide assistance on inquiries initiated by taxpayers by determining information needed to resolve inquiries, and researching pertinent tax data through internal computer systems, accounting records, telephone contact, IRS officials or other agenciesTake corrective actions to close a case, such as adjusting taxpayer's account, recomputing tax liability, and preparing manual refunds; researched and closed hundreds of various tax payer casesRefer possible violations of tax law or cases requiring examination determinations or legal determinations of the tax code.Provide customer service by phone to tax payers including collecting financials, assist with removing liens from tax payer records and assist revenue officers with account information and contact information for needed managers.Waffle House Server. Cayce, SC. July 2023 to Dec 2023Ensured total customer satisfaction and provided friendly, courteous and efficient services.Greeted customers professionally while taking orders, writing up and effectively totaling orders.Provided the Grill Operator with customers orders, picked orders up from the kitchen and delivered orders timely.Performed side work such as refilling salt and pepper shakers, sugar, napkins and condiments. Ensured all areas were clean and kept in an orderly fashion.FedEx Package Handler Philadelphia PennsylvaniaOctober 2019 October 2020Moving and Storing materials and products and assisting with unloading trucksManaging Inventory control procedures and cycle counting to ensure the safe handling of parcels and packagesLoading thousands of heavy packages on the conveyor belt or on delivery trucksThe Justice Juanita Center for Criminal Justice Lead Judicial Intern Coordinator Philadelphia, PennsylvaniaMay 2018- September 2018Observed Treatment Court criminal cases in Municipal Court of PhiladelphiaHelped exam Civil Division jurisdiction over civil claims negligence contract and equity actionsAided Family Division matters divorce, paternity, custody, child support and domestic violenceStaples Certified Tech/Cashier Philadelphia, PennsylvaniaJune 2016 - September 2016Provided exceptional customer service, which included processing accurate and efficient sale and return transactionsMaintained an inspired selling culture in the technology departmentEngaged customers on sales floor, informing them of the product assortments, and carrier plans offered as well as tech services availablePMC Property Management Group Office Clerk Philadelphia, PennsylvaniaFebruary 2015 August 2015Updated spread sheets for tracking rental activitiesActed as a runner, which included cashing checks and going on bank runs.Edited memos with Microsoft office (Word, PowerPoint, Excel, etc.)Filed customer reports, made copies, and scanned various documentsProfessional SkillsCommunicate extremely clear and concise to others, including personal and professional partiesAdvanced capabilities with technology, leadership, problem-solving, decision making, and Public SpeakingHobbies & InterestsConfidently conducted speeches for various size audiences, ranging from 20 students in a classroom to over 300 people within an auditorium. Audiences also included several professionals such as 50 attorneys.Advanced capabilities with technology, which included building 3 personal computers.Class representative within the student government in High SchoolResident Life Representative within the student government in College |
