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| | Click here or scroll down to respond to this candidate Candidate's Name
Atlantic City, NJ Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
https://LINKEDIN LINK AVAILABLESUMMARYResults-driven cloud monitoring specialist staying current with the latest industry trends and a dedication to delivering efficient, reliable, and secure IT solutions. I thrive in dynamic environments and am adept at solving complex technical challenges. Exhibit hypercritical thinking in monitoring cloud resources, troubleshooting and issue resolution, automation, documentation and reporting. Possesses strong communication skills and exceptional skills working independently while having a team player reputation. Seeking opportunities to leverage skills and knowledge in the world of technology.EDUCATIONPer Scholars | AWS Restart | Atlantic City, New Jersey
A rigorous boot camp of 400+ hours of formal learning and hands-on instruction to secure an AWS Restart
CertificationPracticing professional development to enhance a professional personal brand to build strong skills in technical presentations, professional communication, and develop skills required to succeed in a highly technical environment in an industryKwame Nkrumah University of Science and Technology | Kumasi, Ghana Bachelor of Applied Science BAScCERTIFICATION
AWS Certified Cloud Practitioner
AWS Cloud Practitioner EssentialsIntermediate CompTIA A+ Certification
NDG Linux Unhatched
KEY SKILLSLanguages: SQL, JavaScript, JSON, HTML, CSS, PythonOperating Systems: Linux, Microsoft Windows, macOS, Android, iOS, UbuntuSoftware Tools: SQL Workbench, Microsoft Office Suite, Google SuiteAWS Tools: CloudWatch, Lambda, Cognito, Amplify, Elastic Compute Cloud, Simple Storage Service, CloudTrailHard Skills: Systems Monitoring, Troubleshooting, Documentation, Networking, Security, DatabaseCore Skills: Leadership, Communication, Teamwork, Adaptivity, Critical Thinking, Logistical planningPROFESSIONAL EXPERIENCEEVS Heavy Porter | Borgata | Atlantic City, NJ Mar 2023 Present Operate heavy-duty technical equipment and provide assistance in fixing and maintenance to ensure that they function properly
Utilize proper cleaning techniques to ensure a safe and hygienic environment for staff and customers, which ensures they always come back Demonstrate critical thinking while collaborating with team members to complete daily tasks efficiently to meet departmental goals Ensures that all work activities adhere to safety regulations, report safety hazards and participate in safety trainingCandidate's Name | EMAIL AVAILABLE 2 Cloud Monitoring | Procom | Ontario, Canada Sep 2019- Feb 2022 Maintained detailed records and documentation of cloud infrastructure configurations, monitoring procedures, and incident responses
Created reports and dashboards to communicate the status of cloud resources and services to stakeholders Practically set up alert mechanisms to detect cloud issue or performance degradation and responded promptly to incidents individually or in teams Performed and implemented security best practices and monitored for cloud-based security threats and vulnerabilities which ensured quality performance within the cloud environment Improved internal controls to ensure the company s data was secured and complaint with regulations, resulting in a 40% reduction in fraudIT Support Specialist | Versified Technology Limited | Kumasi, Ghana Mar 2017- Aug 2019 Utilized hands-on technical skills to troubleshoot hardware, software and networking problems by identifying root causes and implemented appropriate solution Collaborated with cross-functional teams to resolve complex technical issues which saved the company $200,000 - $500,000 Monitored incidents and conducted regular system backups and disaster recovery tests which ensured data integrity Installed, configured, and maintained desktops, laptops, and peripheral devices
Set up and maintained user accounts, permissions, and security settings Data Entry Clerk | Holy Trinity Medical Center | Accra, Ghana Aug 2014 - Feb 2016
Trained and assisted in troubleshooting technical issues in both hardware and software, respectively
Assisted in the implementation of security measures to protect the company s data and essentials, which complimented its core policies Collaborated in managing and maintaining the company s IT infrastructure, including servers and network devices, which increased work productivity by 30% Documented support activities, solution, and acknowledged base articles
Supported team in daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys VOLUNTEER EXPERIENCE IT Support | Trade Show Solutions Center LLC | Atlantic City, NJ Sep 2022 - Oct 2022 Assisted customers with the authentication process to make sure their identities were secured
Helped set up and installed hardware devices at the start of the program and made sure they were well maintained and the end of each workday Educated customers on the benefits of modern technology devices and coached them on configuration knowledge Maintained confidentiality with regard to the information being processed, stored or accessed by the end-users on the network PROJECTS
Created an AWS EC2 instance and configured a scalable web application using Elastic Load Balancers (ELB) and Auto Scaling Implemented CI/CD pipelines using AWS Code Pipeline and Code Deploy for seamless application updates Assisted in the design, implementation, and maintenance of AWS-based infrastructure to support application scalability and high availability Collaborated with cross-functional teams to automate deployment processes using Terraform and Ansible, resulting in a 30% reduction in deployment time Created an EC2 instance in a private subnet and installed WordPress on it using the Linux Command |