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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYPatient care focused - performance driven professional with strong leadership and relationship- building techniques. Accomplished & highly skilled Mental Health & Wellness Administrator. Business administration & daily operationsCORE COMPETENCIESPhysician & Clinical CredentialingBilling & accounting functionsMaintenance of quarterly revenue reportsPROFESSIONAL EXPERIENCECentrec Care-Joint Commission AccreditedOffice Manager 08 August, 2011 - 06 June 2023Supervised & delegated operational responsibilities assigned to administrative staff Maintained outpatient critical care programs set by state of Missouri court mandates Implemented step therapy for PHP & IOP programsCollaborated with General Motors EAP staff to set up Intake assessments Worked closely with Program Manager to ensure effective coordination of patient care Maintained all patient mandatory urine and drug screening Overview of utilization and review to assess Pre-Certification protocol Review of monthly financial clearance reportsRELEVANT PROJECTSEDUCATIONCompleted Mass Communication Program GPA 2.8FOREST PARK COMMUNITY COLLEGE 1978JCAHO AUDIT PREPERATIONReview of health care assessments to measure and improve quality of care & performance Overview of patient safety protocol including building safety and regulatory compliance Ensure compliance with state government regulations & standards of operational practices Monthly review of organization functions essential to maintain JCAHO standards Collaboration with Medical DirectorSupervision of medical staffQuarterly business strategy meetingsEnd of month patient financial clearance |