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Title Administrative Assistant Team Member
Target Location US-AL-Birmingham
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Springs Ave.Birmingham, AL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEducation:University of Alabama at Birmingham, Birmingham, AL: Began pursuing an M.A. in English in Spring 2017. Will complete in 2021.University of Alabama in Huntsville, Huntsville, AL . Graduated in May 2000 with a B.A. in Communication Arts and a minor in Political Science. Skills :Procient in Microsoft Ofce, Quark Xpress, Raisers Edge, Adobe Photoshop and Acrobat, Macintosh/PC computers, scanners, budget reconciliation, A/P, A/R, and editorial software. Work Experience:January 2020-August 2024: Experience Team Member: Shipt, Inc., Birmingham, AL Assist shoppers and members with their orders using email, chat, and phone Troubleshoot orders in cases of issues and bugs in delivery and processing Exercise judgment and autonomy in making decisions on accounts November 2017-December 2019: Editor/Document Proofreader: Meadows Law Firm, Columbus, MS Handle correspondence for attorney Proofread and help draft documents for court Draft marketing materials for rmAugust 2018-November 2018: Administrative Assistant/AP Assistant: Randstad USA, Birmingham, AL Matched and marked invoices for payment Marked orders for shipment Communicated with vendors and salespeople to solve order discrepancies July 2016 - Oct. 2017: Administrative Assistant: Advantage Resourcing, Birmingham, AL Set up donation pick-ups for Birmingham Exchange Club Reorganized and cleaned up donation listings Performed various ofce-related duties, including mailings, coordinating donation routes February 2015 - June 2016: Budget/Training Assistant: E-Stafng, Inc., Birmingham, AL Reconciled monthly departmental budget Assisted associates in training completions Generated budget reports and distributed to department heads Assisted with employee payroll Handled billing with outside vendors Generated bills of lading for shippingJanuary 2014 - January 2015: Special Projects Coordinator: Glenwood, Inc., Birmingham, AL Entered donations into Raisers Edge software Composed and mailed acknowledgment letters to donors Maintained donor les Oversaw and coordinated various projects, including annual donor appeal March 2013  October 2013: Document Specialist: AIEG, Birmingham, AL Electronically sorted legal documents into organization les Was responsible for newsletter layout and publishing Assisted in various duties, including mailing and proofreading June 2012  October 2012: Insurance Agent: AGLA, Rainbow City, AL. Wrote life insurance policies and serviced policies in the north Alabama region Used marketing methods to identify new customer markets and promote products July 2008  March 2012: Customer Service Consultant II, Innity Insurance, Birmingham, AL. Answered phones and used various software programs to assist customers and agents of Innity Property and Casualty Corporation using knowledge about state insurance regulations and programs Ranked in the top 5% of the call center and implemented guidelines used by management for day-to-day operationsNovember 2007  May 2008: Administrative Assistant/Technical Writer, Industrial Training Consultants, Inc., Pelham, AL. Answered phones Typed correspondence Kept track of various databases for projects Made copies and sorted mail Was responsible for writing training lessons for various industries. January 2007  November 2007: Customer Service Support Staff, Savela Solutions, Birmingham, AL. Answered phone calls Utilized online chat systems at call center Responded to e-mails that served to help consultants who work for Southern Living at Home, an organization afliated with Southern Progress Corporation November 2005  November 2006: Pre-press layout editor, The Commercial Dispatch, Columbus, MS. Was responsible for layout of daily newspaper pages, placing advertisements, downloading stocks, weather maps, and comics Wrote stories when necessary, paginated sports pages Scanned and sized photos in Adobe Photoshop

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