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Click here or scroll down to respond to this candidateCandidate's Name
PO BOX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryDynamic and activities-oriented professional with extensive experience in office management and administration. Known for delivering exceptional administrative support, managing office functions efficiently, and enhancing organizational productivity. Proven track record in coordinating schedules, handling multi-line phone systems, and providing top-notch customer service. Skilled in maintaining accurate documentation, managing office supplies, and utilizing various office software to streamline operations. Committed to creating a professional and welcoming environment while ensuring smooth day-to-day operations. Skills Organizational Attention to Detail Communication Time Management Customer Service Problem-Solving Adaptability Team Collaboration Technical Proficiency Data Management Content Creation Social Media Engagement Analytical Thinking Community EngagementExperienceOffice Manager 07/2005 to 07/2022New York City Department for the Aging NY Led a diverse team of over 15 administrative staff, including Title V employees, students, and temporary workers, boosting overall productivity by 20% through strategic task delegation and targeted training programs. Managed and meticulously approved 100% of weekly timesheets and staff evaluations, ensuring precise and timely processing across all departments, which improved payroll accuracy and operational efficiency. Revamped the office filing system, successfully reducing document retrieval time by 30% and enhancing workflow efficiency by streamlining organizational processes and procedures. Coordinated procurement and inventory management, achieving a 98% availability rate for essential office supplies while implementing cost-saving measures that reduced expenses by 15%. Served as the primary liaison between the department and the Department of Citywide Administrative Services (DCAS), effectively implementing new policies to expedite service delivery and enhance overall administrative operations.Secretary 11/1995 to 07/2005New York City Department for the Aging Nutrition Unit, New York Developed and disseminated targeted marketing materials to over 300 senior centers, significantly enhancing community outreach and engagement. Precisely typed and managed a comprehensive archive of over 14,000 nutrition-related documents, ensuring timely processing and accuracy. Oversaw inventory control and procurement of nutrition materials, maintaining optimal stock levels and preventing shortages. Efficiently processed and typed a range of office documents, including correspondence and forms, streamlining administrative operations. Managed and screened incoming calls for a team of 5 Nutrition Consultants, maintaining a detailed daily call log to support seamless communication and workflow. Administrative Assistant 02/1991 to 06/1995Administrative Assistant Fort Greene Senior Citizens Center Brooklyn, NY Authored and successfully secured substantial funding proposals for the Ft. Greene Senior Citizens Council, Inc., thereby significantly enhancing the organization's financial resources and stability. Efficiently managed office correspondence and organized files for the New York State Department-funded 'Youth Works' program, optimizing administrative processes and ensuring operational effectiveness. Designed and produced a range of promotional materials, including flyers, brochures, and monthly calendars, thereby enhancing community engagement and increasing visibility for organizational events. Maintained and meticulously updated mailing lists for the 'Jazz 966' entertainment program, thereby improving outreach and communication effectiveness within the target audience. Provided comprehensive support to Executive and Associate Directors in the planning and execution of activities, field trips, and events, thereby enhancing program delivery and enriching participant experiences.Secretary 04/1988 to 03/1990Paula Milligan United States Conducted comprehensive site visits for audits, preparing detailed work papers and analyses, which resulted in a 15% improvement in audit efficiency. Streamlined office correspondence procedures, reducing response times by 20% and significantly enhancing overall communication within the organization. Managed and prioritized incoming phone calls, optimizing call handling efficiency and ensuring timely responses to client inquiries, thereby increasing client satisfaction. Provided crucial support in audit preparation and documentation, enabling the CPA team to complete audits 10% faster than previous cycles. Developed and implemented an effective tracking system for audit paperwork, achieving a 25% reduction in processing errors and enhancing overall accuracy. Accounts Payable Clerk 02/1986 to 02/1988Morgan Custon Kennedy and Gardner Brooklyn, New York Oversaw the management of customer accounts receivables and payables, ensuring accuracy and adherence to financial protocols. Matched customer receivables with bank deposits to maintain precise account balances and ensure accurate financial reporting. Assisted in daily assessments of customer securities, improving tracking processes and ensuring the integrity of financial data. Prepared daily bank deposits with meticulous attention to detail, ensuring accuracy and timely processing of transactions. Enhanced financial oversight and reduced discrepancies through diligent monitoring and reconciliation of accounts.EDUCATIONAccounting 09/1995Bernard Baruch College of Business New YorkAssociate of Science: Accounting 06/1991New York City College of Technology Brooklyn, New York Criminal Justice 06/1985Valdosta State University Valdosta, Georgia |
