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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE:Strong willed, driven individual seeking to excel with a company long term to which I can put my skills, experience and effort to work.SKILLS & ABILITIES:-Basic accounting, reconciliation, troubleshooting and problem-solving skills.-Ability to adapt to changing environment and growth.-Excellent communication skills (both written and verbal) and phone etiquette.-Multitasking and adaptability as well as the ability to work under pressure.WORK EXPERIENCE:Property ManagerAmerican Landmark; The Vue at Baymeadows, 352 Units; 8335 Freedom Crossing Trail, Jacksonville, FL 32256May 2021 to December 2021American Landmark; Palm Trace Apartments, 160 Units; 6870 103rd St. Jacksonville, FL 32210May 2017 to September 2018-Submit and code invoices daily through Nexus Payables.-Prepare, create and adhere to yearly budgets.-Maintain stable occupancy by focusing on resident retention, leasing and marketing.-Daily us or OneSite/Realpage, all Microsoft programs, and other client tracking software daily.-Walk property for annual inspections, make readies to ensure all units are up to company standard.-Review and process payroll for onsite staff and on-call emergencies for after hour maintenance needs.-Train new hires at multiple properties as needed.-Perform due diligence for partnering/sister communities as needed.-Lease and approve applications and leases for new residents.-Resolve residential and employee conflicts.-Follow company procedures and ensure onsite staff is following protocols.-Assist regional manager as needed.-Negotiate bids and contracts with vendors to stay within budget guidelines.-Assist in investor tours to prepare for sales of properties.Assistant Property ManagerAmerican Landmark; Parkland at Orange Park; 348 Units; 1863 Wells Road, Orange Park, FL 32073August 2019 to December 2019Robbins Property Management; The Reserve at Mandarin, 520 Units; 4083 Sunbeam Rd. Jacksonville, FL 32257July 2016 to May 2017Landmark Apartment Trust; Autumn Cove Apartments; 280 Units; 350 Crossing Blvd, Orange Park, FL 32073March 2014 to July 2016-Collects/secures rental payments while making bank deposits and verifying accuracy.-Walks move-outs/evictions and prepares charges for damages and other additional charges.-Prepares accounting records and reports and also performs monthly close outs to ensure accuracy.-Delivers late rent letters and contacts all residents who have unpaid rent/balances daily.-Process evictions, attend hearings regarding evictions as needed.-Assists with leasing duties to include showing apartments and preparing leases.-Maintains the organization of community office files.-Practices in the knowledge of laws, rules, and regulations concerning apartment leasing and management.-Assists in the receiving and follow-up of work orders.-Assists the property manager in manager tasks as needed.-Acting manager in the absence of the property manager.Leasing ConsultantAmerican Landmark; Tapestry Westland Village; 268 Units; 6505 Collins Road, Jacksonville, FL 32244December 2021 to February 2022Equity Residential and Landmark Apartment Trust, Jacksonville, FL Multiple Properties ranging from 280-350 Units.February 2010 to March 2014-Greet prospects and qualify by covering all criteria.-Walk tour routes, vacant show units, model apartments and amenities daily.-Demonstrate community and apartment/model and apply knowledge to prospects needs.-Assist prospects in the application process by collecting deposit in accordance with the company procedures and Fair Housing requirements.-Submit processed applications to the Community Manager for final approval. Follow up with applicant regarding status and assist in step by step process for documents needed for move in day.-Ensure apartment is ready for resident to move-in while relaying to maintenance staff for any issues the apartment may have to ensure a smooth transition on move in day.-Secure new resident signature(s) on appropriate paperwork prior to move-in.-Assist Managers in renewals by delivering notices and following up with current residents to ensure a high retention rate.ACHIEVEMENTS-BA Bachelor of Arts in Communications University of North Carolina, 1984-Leasing Agent of the Year from 2010 2012 with 130+ leases.-Maintained delinquency of 2% or lower for 12 consecutive months for 520 units.REFERENCESDawn Predko: PHONE NUMBER AVAILABLEMegan Reynolds: PHONE NUMBER AVAILABLE/pre> |