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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE St. Augustine, FLSUMMARY Seasoned professional with 33 years of diverse experience, including a recent role as Task Force Food & Beverage Manager at Hilton Marco Island Beach & Resort. Proven track record in operations management, customer service, and financial oversight, particularly in the hospitality sector. Seeking to leverage extensive background in leadership and team development as a Food & Beverage Manager. WORK EXPERIENCE Hilton Marco Island Beach & Resort Marco Island, Florida Task Force Food & Beverage Manager Mar 2023 - Dec 2023 Oversaw the seamless execution of food and beverage operations at Hilton Marco Island Beach & Resort, ensuring exceptional guest experiences by coordinating with cross-functional teams, managing inventory, and upholding the highest standards of service and quality.Brooklyns Backyard St. Augustine, FLManager/Owner 2014 - Present Oversee daily operations, manage staff recruitment and training, develop marketing strategies, maintain financial records, and ensure exceptional customer service to foster a welcoming atmosphere at Brooklyns Backyard. United States Air Force Special Ops.Security Specialist 1996 - Present Implement security protocols to safeguard military personnel and assets. Conduct rescue and recovery operations for downed aircrew in hostile environments. Participate in specialized missions to support national security objectives. Univita Daytona Beach, FLTechnician 2012 - 2015 Managed the configuration and ensured proper operation of medical equipment, while also conducting comprehensive training for users. Delivered robust customer support, including troubleshooting of LAN/WAN networking systems and resolution of system issues. Oversaw financial management tasks, including budgeting, procurement processes, and the development of security plans.Vacation Rental Pros St. Augustine, FLManager 2011 - 2012 Managed a dynamic team at Vacation Rental Pros, overseeing all aspects of vacation rental operations including property management, customer service, booking processes, and maintenance coordination to ensure exceptional guest experiences and maximize occupancy rates.Uno Manhattan, NYGeneral Manager/Assistant General Manager 2008 - 2011 Oversaw daily operations at Uno, ensuring exceptional guest experiences while managing a team of staff; implemented strategic initiatives to drive business growth, controlled inventory and budgets, and upheld the highest standards of service and compliance.The Grape Winery Palm Beach Gardens, FLOperations Manager 2006 - 2008 Oversaw all operational aspects of The Grape Winery, including production, logistics, and supply chain management, ensuring efficient workflow and high-quality output while adhering to industry regulations and sustainability practices.Uno Manhattan, NYGeneral Manager/Assistant General Manager 2004 - 2006 Oversaw daily operations, managed a team of 50+ staff, ensured exceptional customer service, and maintained compliance with company policies and health regulations at Uno's bustling restaurant location; effectively controlled budgets, inventory, and labor costs to maximize profitability and operational efficiency. RCR Business Solutions Richmond, VANetwork Engineer 1996 - 1999 Developed tailored system solutions and applications to align with evolving business needs, ensuring comprehensive documentation and successful debugging. Managed hardware installations and network configurations, including system backups and protocol restorations, while effectively troubleshooting network issues.MODIS Richmond, VANetwork Engineer 1995 - 1996 Installed and maintained server hardware/software, managed email security, and ensured virus protection; monitored network utilization for efficiency and cost-effectiveness. Conducted preventative network security maintenance, provided technical support and training for users, and contributed to IT solutions in compliance with industry standards.Bloc Business Solutions Cherry Hill, NJSystems Analyst 1994 - 1995 Analyzed system development projects to optimize efficiency, conducting comprehensive cost-benefit analysis and translating project needs into technical requirements. Developed and enhanced proprietary software, including CRM integration and report generation, while providing extensive support for both internal and external users, encompassing troubleshooting and user training. American Express Corporation Manhattan, NYSystems Analyst 1991 - 1994 Analyzed and provided financial reporting to enhance credit and fraud reserve management. Executed technical design, implementation, and testing within COBOL programming standards, ensuring deliverable quality. EDUCATION Drexel UniversityBachelor of Science, Computer SciencesPhiladelphia, PASKILLS Microsoft Office Cobol AppleTalk POS Systems Aloha |
