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Title Quality Assurance Analyst
Target Location US-NY-New York City
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                           NACIF J. HACH
                        Street Address  STATE STREET, #4                        BROOKLYN, N.Y. Street Address
                        Tel: PHONE NUMBER AVAILABLE                      Email: EMAIL AVAILABLESpecial Skills:                                        Business Development, Business Analyst, Quality Assurance, Coaching, interpersonal skills, sales experience, multi-lingual, Quality and Research Analyst, Customer Service.Experiences:December 2002   May 15,2022	Quality Assurance Analyst at King Teleservices on the NYC  311  initiative by maintaining the quality set within the parameters of NYC government policy, created a teamwork atmosphere, advancing morale and methods for success including research analysis, submitted proposals to better the business, representatives, work environment, enhance information to customers, including one year Supervisory role during this period.January   May 2002                                	Marketing and Sales at Affinity Health Plan - located and                                                                                                                                    registered applicants for health insurance.February   May 2001                              Sales Representative at Marcus Evans   sold attendance to higher
                                                                 echelon administration executives for high-technology conferences.May   December 2000                            Traded stocks from my personal account.September 1994 - April 2000	             Multi-Lingual Customer Service at AT&T.1992 - 1994	Independent Business Consultant for finding financing: assisting project owners, at their request, to find or connect with sources of financing or investors.1974 - 1991	Self employed as buyer for export, specifically:	-International business development: extensive travel in the Middle East, Africa, Central America, Caribbean.	-Created and developed markets for different products.	-Dealt with all aspects of customer and sales relations to ensure proper handling of orders.	-Located general merchandise, machinery for various industries for export to customers.	-Prepared shipping information for documentation by forwarder. Also, maintained billing and receivables for clients  accounts.	Secured required credit and financial information for projects.Military Service: United States Marine Corps - Lance Corporal1968 - 1969	Tour of duty in Vietnam, special assignment in Combined Action Program for the improvement of relations with Vietnamese people.	Honorable Discharge in December 1969.Education:	-New York City College of Technology - Computer Studies, 1970 - 1972.	-Colby Academy, Brooklyn, N.Y. - graduated 1967.            Languages:	Fluent in Spanish and Arabic. Some knowledge of French.

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