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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Tampa, FLObjectiveExperienced and passionate customer service professional seeking to leverage my experience by maintaining customer satisfaction and contribute to the success to United Health Group. My positive attitude, problem solving skills, and passion to serve others will not disappoint. Education ExperienceMedical EstheticianBeauty Health Institute2023Alonso High SchoolHigh school Diploma2017ARGUS DENTAL & VISION, INC. - CUSTOMER SERVICE REP TAMPA, FL - 2021 - 2024 Handled inbound calls from policyholders, healthcare providers, and other insurance companies. Answered inquiries on policy coverage and dental claims. Accurately documented, researched, and resolvedcustomer service issues. Managed high call volumes with tact andprofessionalism.SPRINT  SALES REPRESENTATIVETAMPA, FL - 2021 Successfully identify and understand issues,problems and opportunities and compare data fromdifferent sources to assist the customer. Answered incoming calls by customers regardingtheir mobile phone account while accuratelydocumenting their account. Always kept a positive attitude toward coworkers and build great working relationships with customers.SKILLS:Problem SolvingActive ListeningCommunication