| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Chicago, ILSummarySeasoned professional with 4 years of experience in coordination and clerical roles, seeking a Customer Service Rep position. Skilled in scheduling, data entry, and communication via calls and emails. Proven ability to manage tasks efficiently in fast-paced healthcare environments. Work ExperiencePronto(AWC)Lot Supervisor Chicago Nov 2023 - Present Oversaw daily operations of the vehicle lot, ensuring efficient organization and space utilization at Pronto(AWC). Managed a team of lot attendants, providing training, scheduling, and performance evaluations to maintain high service standards. Coordinated with sales and service departments to ensure timely preparation and availability of vehicles for customers and maintenance. Implemented safety protocols and conducted regular inspections to ensure a secure and hazard-free environment for staff and visitors. Monitored inventory levels, conducted periodic audits, and updated lot vehicle records to maintain accurate tracking of assets. Liaised with security personnel to develop and enforce loss prevention strategies, significantly reducing instances of theft and vandalism. Assisted in the development and execution of lot layout changes to improve traffic flow and customer experience. Provided exceptional customer service, resolving issues and inquiries related to vehicle location and status promptly. Collaborated with the management team to identify process improvements, contributing to enhanced operational efficiency and customer satisfaction.Walmart Specialty ParmacyCare Coordinator Orlando, FL Jan 2022 - Sep 2023 Coordinated patient care by liaising between pharmacists, healthcare providers, and patients to facilitate prescription processing, insurance verification, and medication adherence at Walmart Specialty Pharmacy. Fairview Home Health CareLead Patient Coordinator Jun 2018 - Nov 2020 Coordinated nurse schedules for home care visits, ensuring efficient patient coverage and staff allocation. Managed communication effectively through phone and email, while maintaining accurate data entry and report scheduling in Excel.Interim Health Care/Park NicolletClerical Jan 2016 - Mar 2017 Processed and coordinated interpreter schedules to ensure timely and accurate communication support for clients. Managed a high volume of inbound and outbound communications, including telephone calls, emails, and faxes, maintaining efficient office operations.EducationSaint Paul TechLiberal Arts Degree May 2012Mrs. Jackies Nail Tech & CosmetologyCosmetology Assistant Certificate May 2000SkillsGreat Problem Solver, Fast Learner, Great at Multitasking |
