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A L E X I S WESTS K I L L SExcellent problem-solving skills.High attention to detail, muti-taskingExperience working in Customer ServiceExcellent written and verbal communicationE X P E R I E N C ECustomer Service Representative Robert Half09/2023-PresentWork in a Virtual Structured setting.Provide the highest quality of Customer Service by phone day by day.Assist with Webchat MessagingMultitasking multiple client casesQuality controlCall Center ExperienceFront End Receptionist Robert Half 08/2022- 01/2024 Provided Administrative and Frontend support such as: Excellent Customer ServiceBook MeetingsMeet, greet and scheduled appointment for clients. Prioritized task while staying focus on several projects simultaneously; diligently follows up on outstanding items.Technology snapshot: MS Office- Excel, Word,Powerpoint, Teams etc.E D U C A T I O NBachelors Degree Current Full Sail University Entertainment BusinessO B J E C T I V ETo obtain a rewarding customerservice position with an industry-leading company.Aewest@student.fullsail.eduPHONE NUMBER AVAILABLEVOLUNTEERE X P E R I E N C E O RL E A D E R S H I PService Leader- AmeriCorps-Hands on Atlanta, Atlanta, Ga08/2008-07/2011 Planned and participatedin national events. Answered phones and fileddocuments.2Associate of Applied Science 2008 Bauder College Fashion Design and MarketingDeans ListSeamstress Self-employed 05/2007 - PresentEnsured Fair and Honest ElectionsProtected the rights and privacy of every voter.Worked in bi-partisan teams and rotated tasksthroughout Election Day.Communicated with fellow Site Chair Coordinator, and Training TeamNational Site Chair (Manager) MonroeCounty 06/2022 - PresentHelped Managed Team through a successfulelection.Ensured Fair and Honest ElectionsProtected the rights and privacy of every voterWorked in bi-partisan teams and rotated tasksthroughout Election Day.Communicated with fellow Site ChairCoordinator, and Training TeamNational Poll Worker Monroe County10/2021-11/2021Ensured Fair and Honest ElectionsProtected the rights and privacy of every VoterWorked in bi-partisan teams and rotated tasksthroughout Election Day.Communicated with the Site Chairs,Coordinator, and Training TeamReceptionist Path Stone Rochester, NY8/2022Meet and Greet ClientsBook Meetings Called multipleorganizations and receivedgrants for local events3Keep OrganizationMailing & sorting mail dailyAnswering and forwarding phone callsMake appointmentsSales Associate Ross Dress for Less, Smyrna,Georgia 03/2012-6/2017Assisted customers with merchandise, providingcorrect answers to customers questions in aKnowledgeable and polite manner.Display a high level of honesty and integrity ininteracting with customers and associates.Promoted credit and loyalty programs duringcustomer interactionEnsured merchandise, cash and credit cardinformation, and confidential information aresafeguardedSales Associate Citi Trends, Atlanta, GA03/2010-2/2011Supported customers with merchandise,provided correct answers to customersquestions in aknowledgeable and polite manner.Handled all cash, checks and credit cardscorrectly and by company policy.Explains our exchange/refund policies tocustomers after transactions.Service Leader AmeriCorps-Hands on Atlanta,Atlanta, Georgia 08/2008-07/2011Planned and participated in national events.Called multiple organizations and receivedgrants for local events.Answered telephones and filed documents atthe headquarter office.4Provided classroom assistance with after schoolprogram students by providing homeworkassistance, lesson plans, and testingpreparations.