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Customer Service Rep Resume Brooklyn, NY
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Title Customer Service Rep
Target Location US-NY-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Cell Phone PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEProfessional SummaryDedicated and results-oriented canvasser with extensive experience in voter registration and grassroots outreach. Proven success in engaging diverse communities, enhancing voter participation, and supporting progressive initiatives. Skilled in leadership, data collection, and communication, with a strong background in political campaigns and advocacy. EDUCATIONInterboro Institute, New York, NYAssociate of Occupational Studies (A.O.S.) in Legal Assistance, December 1993 Certified Nursing Assistant (CNA)January 2007WORK EXPERIENCEField CanvasserThe Outreach Team, Hempstead, NYJune 2024  Present Conducted canvassing to promote voter registration across Nassau County, engaging with thousands of residents. Educated community members on voter registration processes, deadlines, and the importance of civic participation. Collected feedback and recorded data to assess outreach effectiveness and provide insights for campaign adjustments. Distributed informational materials and answered questions to help individuals complete their voter registration. Video Repair RepresentativeCharter Communications, New York, NYMay 2022  June 2024 Troubleshot and resolved video service issues for customers, including technical problems with equipment. Handled billing inquiries and processed adjustments to ensure accurate charges. Provided technical support for cable, internet, and video equipment, including installation and maintenance. ReservationistGlobal Contact Services, Long Island City, NYApril 2019  August 2021 Assisted clients in booking trips and managing travel needs. Facilitated vehicle location services through the company app. Addressed client inquiries and resolved issues with exceptional service. Recruiter/Telephone InterviewerI.C. International Corp., Hicksville, NYNovember 2017  June 2018 Recruited CEOs to participate in online research studies. Conducted B2B surveys with business owners to gather data. Maintained a compliant working environment by adhering to regulations. Telephone InterviewerOpinion Access Corp., Long Island City, NYMay 2010  December 2017 Conducted business surveys to gather insights from owners. Assisted in training new employees for smooth onboarding. Ensured a safe working environment by following company policies. SKILLSStaff Retention; Management Staff Training; Budget Analysis; Customer Service; Retail/Food Service; Communication

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