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Title United States Customer Service
Target Location US-CT-West Haven
Email Available with paid plan
Phone Available with paid plan
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CONTACTEMAIL AVAILABLEPHONE NUMBER AVAILABLEWest Haven, Connecticut, United States, Connecticut Street Address
EDUCATION AND TRAININGStreet Address /2023Master of Science - CYBERSECURITY, FORENSICS AND COUNTER TERRORISMSacred Heart UniversityFairfield, CTProjects and self-learning experience has done a drastic impact on the skill development and deeply understanding the subject.Self-learning of few concepts from TryHackMe, HackTheBox, CCO has added vast in-depth knowledge.I was certified with the CCO(Cellebrite Certified Operator).Penetration testing, Cisco Networking, attacks & attack vectors, malware analysis, reverse engineering, cracking the security features of accused mobile devices, analysis of compromised mobile apps etc, were some of the lab works done.SUMMARYWant to be a member of an innovative Organisation that allows me to use my abilities and experience to contribute to a team that best practices growth while also expanding my own understanding in the field of research. Seeking a challenging position in Networking and Cybersecurity, where I can leverage my Experience, academic background, technical skills, and passion for protecting digital assets to contribute for development and implementation of robust security measures. Eager to apply my knowledge and expertise to help organizations enhance their cyber resilience and mitigate risks effectively.SKILLSCybersecurity ExpertiseService desk supportData RecoveryWindows XP/VistaMS Office, OutlookKALI Linux, Wireshark, Social engineering attacksGood level PYTHON codingEthical LeadershipMotivation TechniquesCustomer ServiceMultitaskingPositive AttitudeEXPERIENCETechnology Associate(VM's and Networks)LOCUZ PVT LMT Hyderabad, Telangana03/2022 - 07/2022In LOCUZ Organization I was hired as Technology Associate (VM'S, AZURE) for windows domain.Dealing with the servers, physical machines, virtual machines which indeed Includes confidential data of the customers/clientsImplementation of Active Directory (AD) domain Controllers. Migration and Decommission of Active Directory Domain ControllersConducted research on emerging technologies in support of system development efforts.Maintained inventory of all technology equipment including hardware and software assets.Upgrading/Patch up the ESXI Hosts. Creating and deploying Virtual Machines Manually. Managing Virtual machine issues at application and virtual hardware level. Resolving space and slowness related issues. Migrating Virtual machines between data stores or hosts. Managing over 15+ VMware View Servers and handling about 200 VMs.Diagnosed complex technical problems related to network infrastructure or applications.Technical Support AssociateTech Mahindra Hyderabad, TELANGANA01/2020 - 12/2021Created reports detailing customer satisfaction levels over time.System troubleshooting, configuring a static IP address for Mac OS and Windows, and resolving caller inquiries as necessaryConfigured Quality of Service (QoS) policies on Cisco routers to prioritize critical traffic, manage bandwidth utilization, and ensure optimal application performance and user experience across the network. Migrate remote MPLS sites to VPN tunnels and update Visio maps.Diagnosed and fixed computer, router, mobile, and wifi problems. Common questions among many were how to configure routers, troubleshoot software problems, troubleshoot online, and create a static IP address for clients.Configured switches, routers, and wireless equipment using Cisco.Utilizing Palo Alto and Cisco ASA firewalls, I've implemented network security solutions, such as access control, VPN, and Monitoring threats to guarantee the confidentiality, integrity, and availability of data. Windows is the operating system.In order to prevent drive crashes and even to keep speeds steady, the system's work utilization, load, and computation needs to be watched closely.Establish and manage redundant VPN tunnels to client's remote locations..CLASHON KUMAR POSNET KOCHARLA

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