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Title Customer Service Agent - Work From Home
Target Location US-FL-Wellington
Email Available with paid plan
Phone Available with paid plan
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                                            Candidate's Name
                              West Palm Beach, Florida state, Zip code, Street Address
                                     EMAIL AVAILABLE
                                            (PHONE NUMBER AVAILABLE
                             LINKEDIN LINK AVAILABLE

PROFESSIONAL SUMMARY

A highly dependable, diverse, and goal-oriented graduate and Procurement Specialist, bringing to the table
an experience in various Administration and Procurement functions and with some involvement in
Management, drafting of contracts and purchasing of goods and services.

Bringing forth high-quality organizational, written, and verbal skills as well as a self-motivated drive to
achieve excellence. The objective is to obtain a position within a dynamic organization in which my passion
for driving business excellence, experience of success in distributing excellent clerical support, and
administrative assistance will be utilized and enhanced. A highly Skilled with analytical skills, team player,
effective Communication, progressive leadership, creative thinking and problem-solving skills.

EDUCATIONAL BACKGROUND

Keiser University Flagship Campus                                  West Palm Beach FL
Master of Business Administration and Management                   09/2024- Present

SKILLS & COMPETENCIES

       Excellent communication skills both oral and written skills.
       Influential and prominent team player.
       Retaining strong leadership and management skills.
       strong customer service abilities.
       Proficiency with Microsoft Office 365 (Microsoft Word, Microsoft Excel, and PowerPoint.)
       Possess magnificent analytic and problem-solving skills.
       Knowledgeable in operating ERP system.
       Have great planning and organizing skills.
       Having a motivational skill
       Possess Excellent negotiation skills.
       A very self- motivated with a desire to excel

LANGUAGE

       Fluent in English and Setswana

CERTIFICATION

       Athletics Fully Funded Scholarship, Keiser University- 2024
       Deans Award, Botho University- 2021
       Sports Person of the year and Male athlete of the year, Botho University- 2019
WORK EXPERIECE

Humana People to People Botswana-                                  Gaborone, Botswana
Assistant Admin and Procurement Officer (Internship)               02/2024- 08/2024

 DUTIES AND RESPONSIBILITIES

       Accomplished the monitoring and closure of contracts issued through HPP Botswana head office.
       Assisted with processing purchase requisition or orders within the department.
       Ensured that proper records of inventory are maintained and updated on time including receiving and
       issuing stock.
       Assisted with fleet management and coordination.
       Helped with procurement of services and goods including equipment, Flights, Venue hire and
       accommodation.
       Filed all procurements documents.
       Acted as a liaison between the company and external vendors, fostering positive productive
       relationships.
       Maintained a centralized contract and supplier database, ensuring accurate and up to date records of all
       contracts.
       Obtained quotations from prospective service, works and goods/ consumable vendors.
       Received stock and generated GRN after receiving goods from suppliers and captured invoices from
       the company s system.
       Prepared procurement committee meetings.
       Achieved great support with monitoring of project vehicle fuel usage through monthly monitoring and
       routine checking of the fuel consumption report.

WORK EXPERIENCE

Choppies Group Limited                                     Kanye, Botswana
Branch Manager (Internship)                                07/2022- 12/2022

DUTIES AND RESPONSIBILITIES

       Performed data entry for sales and purchase invoices.
       Answered customers  inquiries and attended to their complaints.
       Submitted Petty cash to cash office.
       Ensured that all orders are received in good condition.
       Supervised all the departments in the shop.
       Prepared management reports.
       Recorded and monitored employees  leave days and sick leaves in their files.
       Built relationships between suppliers and customers.

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