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Click here or scroll down to respond to this candidateCandidate's Name
CAREER OBJECTIVELicensed Auto Claims Adjuster with multi-state licensure (34 states) and a strong medical background. Currently in training for Workers' Compensation, bringing exceptional communication, investigative, and analytical skills to handle complex claims and bodily injury cases. Seeking a challenging position where I can leverage my expertise in auto claims, medical terminology, and Workers' Compensation to deliver high-quality claims processing and resolution. CORE COMPETENCIES Multi-State Claims Handling: Licensed in 34 states, allowing claims processing across all 50 states. Bodily Injury Expertise: Skilled in bodily injury claims with a strong medical background to support accurate assessments. Medical Terminology: Proficient in medical documentation and terminology, particularly in Personal Injury Protection(PIP) and Medical Payments Coverage (MPC) claims. Claims Investigation & Resolution: Strong investigative abilities and analytical skills to thoroughly assess and resolve claims efficiently. Customer Service Excellence: Known for delivering top-tier support to clients and collaborating effectively with team members. Time Management & Multitasking: Proven ability to handle high-volume, low-complexity claims in fast-paced environments while maintaining accuracy.PROFESSIONAL EXPERIENCEClaims Adjuster/Auto Express 09/2022 to CurrentState Farm Handle high-volume auto claims, ensuring accurate and timely claim assessments through strong investigative techniques. Currently undergoing training in Workers' Compensation to expand expertise and effectively manage claims in this area. Provide exceptional customer service by guiding clients through the claims process with professionalism and empathy. Utilize knowledge of medical terminology to assess personal injury protection (PIP) and medical payments coverage (MPC) claims. Collaborate with internal teams and external vendors to streamline the claims process, ensuring compliance with state regulations and company policies.Phlebotomist II 11/2021 to 2022Octapharma Inc. Collected and processed biological specimens while adhering to safety protocols and biomedical waste disposal standards. Prepared medical instruments and maintained a sterile environment, ensuring patient safety during procedures. Assisted in the administration of diagnostic tests, identifying patient health concerns and providing appropriate care. Demonstrated strong interpersonal skills, fostering trust and comfort among patients during procedures. Billing Agent 04/2020 to 2021Charter Communications Verified the accuracy of billing and financial transactions, ensuring compliance with company and regulatory standards. Handled customer inquiries and resolved billing discrepancies, providing clear communication and excellent customer service. Assisted in the preparation of billing documentation, streamlining account management processes for improved efficiency. Worked collaboratively with team members to address customer issues, enhancing overall service satisfaction and retention.EDUCATIONCore Nursing Classes 2022 to PresentNorth Central Texas College Corinth, TXPhlebotomy Certification 2017 to 2019NTEXAS School of Phlebotomy Irving, TXBSN - Prerequisites 2017Texas Womans University Denton, TXGeneral Education Prerequisites 2021Mountain View College Dallas, TXLewisville, TX PHONE NUMBER AVAILABLE EMAIL AVAILABLE |
