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Click here or scroll down to respond to this candidateCandidate's Name
Sales and Account Management ExpertPHONE NUMBER AVAILABLE EMAIL AVAILABLE Acworth, GA 30102 Professional SummaryAccomplished Sales and Account Management Expert with a robust background in driving revenue growth and managing client relationships. Proven ability to exceed sales targets and enhance customer satisfaction across diverse industries. Skilled in optimizing sales strategies, improving conversion rates, and leveraging ecommerce platforms such as Shopify and BigCommerce. Adept at utilizing data-driven insights to support strategic decision-making and foster long-term client partnerships. ExperienceAccount ManagerFerguson Enterprises, Newport News, VAFebruary 2019 October 2021 Exceeded sales goals consistently for a diverse portfolio of over 100 clients, generating approximately $1M in annual sales. Partnered with contractors and project managers to understand needs and recommend products, ensuring successful project outcomes. Built and maintained strong client relationships through strategic support and personalized service, resulting in high customer satisfaction and repeat business. Ecommerce MerchandiserMix Tape Ventures, Atlanta, GAMarch 2023 September 2024 Managed 15 ecommerce sites across Shopify, BigCommerce, Wix, and Bento Box, enhancing B2C and B2B customer experiences. Oversaw product management on third-party channels including Faire and Etsy. Developed and implemented brand strategies, product categorization, and customer engagement tactics to improve KPIs like conversion rates and average order value (AOV). Utilized data analysis, market research, and SEO to optimize content and site performance, driving promotional success. Lead content creation for product descriptions, blogs, and vendor materials; oversee SEO and site speed/performance analytics. Trained and managed third-party contractors to boost operational efficiency. Internet Merchandiser IIFerguson Enterprises, Newport News, VAOctober 2021 February 2023 Managed product categories generating over $70M in revenue for 2022, achieving a 12% YoY revenue increase. Enhanced site performance through strategic landing pages, search optimization, and personalized customer experiences. Conducted extensive data analysis using PowerBI and Google Analytics to refine marketing strategies and improve product content.Insurance AgentThe Insured Group, Marietta, GAJuly 2018 February 2019Account RepresentativeLisa Dobbs State Farm Insurance Agency, Atlanta, GA January 2017 July 2018Outside Sales RepresentativeFastenal, Cumming, GAJanuary 2015 December 2015Media Relations DirectorThe Southern League Of Professional Baseball Clubs, Marietta, GA December 2009 January 2015 Managed public relations, media liaison activities, and social networking for Double-A baseball league. Created press releases, newsletters, and developed advertising and sponsorship programs. EducationMaster of Business Administration (M.B.A.) in Marketing Georgia Institute of Technology, Atlanta, GADecember 2014Bachelor of Arts (B.A.) in Film and JournalismGeorgia State University, Atlanta, GADecember 2006SkillsSales Management: Revenue Generation, Client Relationship Building Account Management: Strategic Account Support, Customer Retention Ecommerce Platforms: Shopify, BigCommerceDigital Marketing: SEO, Content Creation, Ecommerce Analytics Data Analysis: Google Analytics, PowerBIWebsite Optimization: Merchandising, Performance Analysis Project Management: Strategic Planning, Leadership Communication: Client Relations, Content Strategy, Copywriting Technical Skills: Light Graphic Design, Technical Writing ReferencesAvailable upon request. |
