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Click here or scroll down to respond to this candidateCandidate's Name
Philadelphia, PA Street Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARY OF EXPERIENCE Over 6 years customer service experience in Retail Excellent multi-tasking abilities; quick and effective problem solver Highly adaptable; thrive on challenges and excel in new environments Able to produce positive results independently; extremely self-motivated Loyal and dependable, believing internal principles dictate performanceEDUCATIONAssociate in Business:Community College of Philadelphia - Philadelphia, PaSeptember 2018 to presentHigh-School Diploma:Frankford High School Philadelphia, PaSeptember 2014 to June 2018EXPERIENCEMacys Willow Grove, PA Sales Associate -March 2024 - Current Reach sales goal Get credit card sales and reward sales Process sales transactions in beauty and as needed in other departments Promote sales gift eventsAshleys Homestore Philadelphia, Pa RSA/Customer Service RepFebruary 2023- January 2024 Assist customers with purchases and create invoices Follow up with customers and reconnect with them on pending purchase. Promote periodic sale promotionsMacys Philadelphia, Pa Cashier/Sales Associate (Seasonal) October 2022 January 2023 Process transactions in different departments of the store as needed Recover Promote Macy credit cards and loyalty programs Stock, clean and organize each department as neededHome Depot Philadelphia Pa, Casher February 2022 to September 2022 Process Checkout and/or Return transactions Monitor and maintain the Self-Checkout area Proactively seek product/project knowledge Provide customers with information for selling opportunities Follow all policies and procedures to ensure that shrink is minimizedAnimo Juice and Burrito bar Philadelphia Pa, Sales Associate - October 2021 to Present Take orders for an average of 150 customers per shift Providing customers with attentive and outstanding service Follow all safe food handling practices and protocols to ensure the safety of guests Take customer orders with a friendly demeanorKicks U.S.A Philadelphia Pa, Sales Associate July 2018 to Present Assist an average of 40 customers per shift with selections / recommendations Stock, replenish, and organize inventory Achieved an average of 140% of sales goals Maintain attractive merchandise displays Provide outstanding customer service, receiving 96% in customer service feedback surveysApple Bee's Philadelphia Pa, Server / curb side - February 2021 to August 2021 Worked with kitchen staff to get meals to tables quickly Opened, set up and closed down establishment Preparing online orders, Record and process tables side orders Worked shifts handling up to 20 or more tables Cashier Effectively handled difficult customers using trainingBoston Market Philadelphia Pa, Customer Service representative - July 2017 to September 2018 Effectively handled difficult customers using training Take customer orders with a friendly demeanor Worked with kitchen staff to get meals Handled food transactions Reconciled end of day transactions Online order preparation Resolve customer complaints CashierSKILLSCustomer Service, Cashier, Skilled in Microsoft Office (Word, Excel, Outlook, and PowerPoint)Problem solving, Critical Thinking, Money HandlingREFERENCESWill Provide Upon Request |
