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Click here or scroll down to respond to this candidateCandidate's Name
Delavan, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCook/Tendent assistantCourtyard Estates-Green Valley, ILAugust 2024 to PresentCook 1 meal dinner for 9 residents and desserts only 3 til 630 mon- Friday and 6am til 2pm every other Sunday and cook breakfast and lunch and then dishes and clean up etc. prep for other meals Prepared and cooked a variety of dishes, ensuring high quality and presentation standards Followed recipes and portion control guidelines to consistently deliver delicious meals Collaborated with kitchen staff to coordinate meal preparation and ensure timely service Received XX% positive feedback from customers for exceptional taste and presentation of dishes Assisted with meal planning, preparation, and feeding as needed Maintained a clean and safe living environment for residents by performing housekeeping duties Demonstrated empathy, patience, and understanding when interacting with residents who had cognitive impairments or behavioral challenges Participated in team meetings to discuss resident progress, concerns, or changes in care plans Maintained accurate and up-to-date documentation of resident care activities, observations, and incidents Prepared and cooked meals according to specific dietary requirements, ensuring adherence to nutritional guidelines Collaborated with dietitians and nutritionists to develop specialized meal plans for patients with specific dietary needs Maintained inventory of food supplies, monitoring expiration dates and restocking as necessary Followed proper food handling and safety procedures, including temperature control and sanitation practices Assisted in the preparation of therapeutic diets, pureed foods, or modified textures for patients with swallowing difficulties Managed portion control to ensure accurate serving sizes based on individual patient needs Provided excellent customer service by addressing patient concerns or special requests related to their meals Operated kitchen equipment such as ovens, grills, mixers, blenders, and steamers in a safe manner Maintained cleanliness and organization of work area at all times to meet health department standards Monitored food quality during cooking process by tasting samples regularly for flavor profile consistency Ensured compliance with state regulations regarding food storage temperatures Developed creative recipes that incorporated seasonal ingredients while still meeting dietary restrictions Served meals promptly according to established schedules while maintaining high-quality presentation standards Maintained accurate records of food production, including quantities prepared and leftovers for inventory purposes Assisted in the coordination of special events or themed meals, ensuring proper execution and customer satisfaction Followed standardized recipes and portion sizes to maintain consistency in meal preparation Worked closely with the dining services team to coordinate meal service times for optimal efficiency Developed relationships with patients/residents/clients by actively listening to their feedback and addressing any concerns promptlyShift ManagerKFC-Pekin, ILApril 2024 to PresentMake sure everything is stocked for you shift. Drop deposit off at bank at closing time. Do inventory every night. Managed daily operations of a fast food restaurant, overseeing a team of XX employees Implemented new training program for staff members, resulting in improved efficiency and customer service Developed and maintained strong relationships with suppliers to ensure timely delivery of ingredients and supplies Monitored inventory levels and placed orders to replenish stock as needed, minimizing waste and reducing costs by XX% Ensured compliance with health and safety regulations at all times, conducting regular inspections and implementing corrective actions when necessary Resolved customer complaints promptly and effectively, maintaining high levels of customer satisfaction Trained new hires on company policies, procedures, and standards to ensure consistency in service quality Maintained accurate financial records including cash handling procedures, daily sales reports, and inventory tracking sheets Implemented cross-training initiatives to enhance employee skills across different roles within the restaurant Oversaw food preparation processes to maintain consistent quality standards while adhering to food safety guidelines Analyzed sales data regularly to identify trends or opportunities for improvement Developed strategies to increase average transaction value through upselling techniques Implemented a loyalty program that resulted in an increase in repeat customers by XX% Managed inventory levels to minimize waste and control costs, resulting in savings of XX% annually Collaborated with the kitchen staff to ensure timely preparation and delivery of food orders Maintained a clean and organized restaurant environment, ensuring compliance with sanitation standards at all times Implemented cost-saving measures such as portion control initiatives, reducing food waste by XX% Tracked sales trends and adjusted menu offerings accordingly to meet customer preferences Managed cash handling procedures accurately while maintaining security protocols Cashier/Customer ServiceCasey's Gas Station-Delavan, ILMarch 2024 to May 2024 Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments Maintained a balanced cash drawer at all times, reconciling discrepancies promptly Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues Implemented effective upselling techniques to increase sales of promotional items or add-ons Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers Trained new employees on operating cash registers effectively Performed opening/closing duties including counting money in the register before/after shifts Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods Developed rapport with regular customers by remembering their preferences and providing personalized service Suggested alternative products when requested items were out of stock Resolved customer complaints regarding pricing errors or product availability with professionalism Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customersForklift OperatorSc2 Service Inc-Delavan, ILApril 2023 to February 2024Pulled orders and stored crates etc.Have stand-up fork truck certification. Operated forklift to safely and efficiently move materials, products, and equipment Performed routine maintenance on forklifts, including inspections and minor repairs Maintained accurate inventory records by properly documenting incoming and outgoing shipments Adhered to safety protocols at all times to prevent accidents or injuries in the workplace Assisted in the packaging and labeling of products for shipment or storage Utilized handheld scanners or computer systems to track inventory movement within the warehouse Followed company procedures when handling hazardous materials or fragile items Communicated effectively with supervisors and coworkers regarding daily tasks and priorities Ensured compliance with quality control standards during loading/unloading processes Efficiently moved heavy loads weighing up to XX pounds using a forklift Safely transported materials between different areas of the warehouse without any incidents Inspected incoming shipments for accuracy in quantity and quality before storing them in designated locations Maintained cleanliness of work area by organizing supplies, removing debris, and disposing waste properly Demonstrated excellent spatial awareness skills while maneuvering through narrow aisles or tight spaces within the warehouse environment Picked orders accurately according to pick lists provided by supervisors using a combination of forklift and manual handling Assisted in training new employees on safe operation techniques when operating a forklift Efficiently stacked and arranged pallets or containers in a stable manner to maximize storage space Collaborated with shipping department to ensure timely loading of trucks for outbound shipments Operated forklift equipment in compliance with OSHA regulations and company safety policies Maintained a high level of accuracy when recording inventory movements using computerized systems or paper-based logsEducationGED/ still seeking in BasicICC - Peoria, ILApril 2023 to September 2023Skills Forklift (3 years) Warehouse experience (2 years) Pallet jack (4 years) Food service (10+ years) Customer service (10+ years) Dietary department experience (8 years) Serving (10+ years) Restaurant experience (10+ years) Cleaning (10+ years) Dishwashing (10+ years) Dietary aide experience (10+ years) Food preparation (10+ years) Food safety (10+ years) POS (6 years) Sales (6 years) Cash register (10+ years) Cash handling (10+ years) Phone etiquette (10+ years) Stocking (10+ years) Kitchen Experience (10+ years) Busser (10+ years) Shift Management (2 years) Cooking (10+ years) Food Handling (10+ years)Certifications and LicensesDriver's LicenseMarch 2021 to September 2024Forklift CertificationApril 2023 to April 2025ServSafeMarch 2024 to March 2027 |
