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Title IT Support Technician
Target Location US-TX-San Antonio
Email Available with paid plan
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Candidate's Name
Hello! My name is Zach. I am very eager to work and can t wait to connect!Street Address  W Hausman Rd, Apt. 5901San Antonio, Texas, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEH-E-B, San Antonio, TX   Pharmacy Technician
August 2024 - PRESENT      Accurately fill, type and organize prescriptions for patients.      Answer the phone, face to face conversations and escripts/fax scripts.      Handle third party/insurance rejections and policies to help patients feel informed about how their insurane works for them.      Upkeep daily, weekly and monthly operations that occur throughout the workplace including: unloading and organzing the shipments, filing prescriptions in the right location, keeping drugs organized alphabetically, and general maintenance.      Provide excellent customer service through multiple platforms of engagement.XPLeague, Helotes, TX   League Manager
October 2023 - PRESENT      Acting manager for a youth e-sports league for kids aged 7-17 years old.      Coached, developed, and organized groups of kids to play together on a team for video games such as Rocket League, Fortnite and Valorant      Enforced a positive attitude and experience for all that wanted to partake in the league. Championed inclusivity to help bring those with certain learning disorders or anxiety to grow and break out of their shell.
      Organized tournaments, events (Parent s Night Out or Birthday parties), and corporate meetings and events to help continuously bring excitement to us.      Managed schedulings, payrolls, and equipment movements.Six Flags Fiesta Texas, San Antonio, TX   Lead Supervisor
April 2023 - January 2024      Lead Supervisor for the brand new esix Gaming arena inside of Six Flags.      Helped organize large grade tournaments, events and VIP party tours for guests.      Maintained and did troubleshooting for 50 high-end gaming pcs      Updated and watched over the network for the pcs to ensure safety and ease of use for the gaming pcs.      Utilized excellent customer service skills to calm angry guests, provide a wonderful experience for first time goers, and uphold the standards presented by the park.      Organized scheduling, payroll, and shift coverage for the 15 employees staffed.Camp Balcones Springs, Marble Falls, TX    Camp Counselor
May 2020 - August 2020      Camp Counselor for an entertainment based summer camp.      Responsible for 15-20 kids aged from 6-17 years of age.      Mentored, encouraged, and inspired campers.      Stuck to a strict schedule and helped management as much as possible.      Taught kids in multiple activities including Arts and Crafts, Archery, Firemaking, Board Games and Hiking.UTSA, San Antonio, TX   AV Tech
September 2019 - March 2020      Audio/Visual Tech for the Student Union under Operations      Helped set up many rooms for reservation in the Student Union that included projectors, computers, and other electronics.      Utilized strong radio etiquette during work hours.      Adhered to a work-study programCorner Drug Store, Llano, TX   Clerk/Pharm. Tech in Training
January 2018 - December 2018      Cashiered for the local pharmacy      Devloped strong customer service skills      Handled patients money and medicinesEDUCATIONUniversity of Texas at San Antonio, San Antonio, Texas   Bachelor of Arts in Multidisciplinary StudiesAUGUST 2018 - MAY 2022      BA of Multidisciplinary Studies has three focus areas that was targeted during my studies, those included Music, History and Public Administration/Business.      3.0 GPA      National Honor Society (2021-2022)      Spirit of San Antonio Marching Band (2019-2022)          Staff Member (2020, 2022, 2023)          Drum Major (2023)Llano High School, Llano, Texas   High School DiplomaAUGUST 2014 - MAY 2018      Student Council (2014-2018)          Over 20 hours of volunteer service for community and school.      National Honor Society (2012-2018)          Over 20 hours of volunteer service for community and school.      Tech Aide in High School (2016)          Minor Tech support and advancing technology experiences      FCCLA (2014-2015)          Over 20 hours of volunteer service for community and school.      Pre-AP, AP and dual credit classes      Varsity Golf (2014-2018)          Fighting Jacket award for two years in reference to performance during season      Band (2014-2018)          Trumpet Section Leader (2014-2018)          Lead truck loader for trailer          Region Band selection for 6 years straight
          Solo & Ensemble UIL Competition for 6 years - Advanced to state twice          UIL Marching Competition - 5 years state advancement      UIL Participation (Elementary - High School)CERTIFICATIONSPharmacy Technician License    PTCB      Certified in May 2024 - License number #30271873CompTIA+   UTSA Cybersecurity Bootcamp      Participating in a cybersecurity bootcamp to be licensed in a number of areas regarding Cyber that include but are not limited to:          CompTIA A+          CompTIA Tech+          CompTIA Network+          CompTIA Security+          CFCE (Certified Forensic Computer Examiner)          ISC2          GIAC          PIVOLUNTEER WORKTexas Collegiate Esports DirectorMARCH 2024 - PRESENT
      Managing a hub on discord for Texas Collegiate esports players to meet up, scrim and access resources across the state.      Managed streams and Twitch accountsUTSA - Roadrunner Gaming (RRG)
NOVEMBER 2021  - MAY 2024      Served as President of the UTSA esports club      Responsible for leading a club dedicated to  the progression of esports on campusm, serving close to 2000 students over the course of my tenure      Regualted and organized 11 competitive teams to allow students to compete against other colleges in the game of their choice      Directed and established an executive board every year with weekly meetings, delegations and communication
      Hosted many events for students such as the Annual Halloween Party, LANSGiving, Annual Toy Drive, and Spring Break Kickoff.      Worked and communicated with multiple local San Antonio gaming venues and companies to further the experience of RRG such as XPLeague, Shenanigans, Rackspace, Dell, UTS, and Boeing Center and TechPort.      Established sponsorships through many of the connections made through a Sponsorship Packet for things like paid in full jerseys, laptops and equipment to game on, and arenas to compete in.Hometown Volunteering
      School Volunteer Work -           Worked concessions for games and events in many event centers          Handing out books at local libraries, tutoring for kids of many ages, and other city events such as pumpkin patches or food bank donations      Church Volunteer Work -
          Making and bagging lunches to hand out to homeless and needy families in Austin, Houston and San Antonio          Reparing and cleaning homes to help allow families to move into their new places.          Cleaning yard and public settings to ensure there is no trash lying aroundSKILLS      Strong work ethic      Flexibility      Integrity      Motivated      Leadership      Adaptable      Oral and Written Communication      Computer Literacy      Teamwork      Resourceful      Microsoft programs      Data Analysis
      Typing
      Critical Thinking      Marketing      Presentation Competency      Time Management      Strong Customer Service      Problem-solving
      Managing and Coordinating      Stress Management      Eagerness to Work      Attention to Detail      Research experienceHOBBIES      Playing Golf      Creating, listening and writing music. (I play 7 instruments!)      Very big gamer, competes in small to mid sized tournaments      Writing and testing code on a server rack owned between some friends      Going to sports events (basketball, football, golf)      Tabletop games such as Magic: the Gathering, Pokemon, and Dungeons and Dragons      Bargain hunting (Five Below is the best)
      Enjoying the outdoors in any capacity; Fishing, boating, hiking, throwing a football on a field, taking a walk, biking

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