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Click here or scroll down to respond to this candidateKhalil Ahmed
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Washington, D.C Street Address
A highly skilled Senior Dynamics Street Address Solutions Architect with over a 13 Years of expertise in designing and implementing
advanced solutions tailored to optimize financial management, enhance customer engagement, and boost sales growth. I
specialize in customizing Dynamics Street Address CRM, Finance & Operations, and Business Central, as well as integrating these platforms
with third-party systems to ensure seamless operations. My skill set spans across various Dynamics modules, including Sales,
Customer Service, Marketing, Supply Chain Management, Manufacturing, Human Resources, and Project Service Automation.
With advanced proficiency in Power Platform tools (Power BI, Power Apps, Power Automate), Azure services, SQL Server, .NET
Framework, and mobile development frameworks like Xamarin, I excel at delivering innovative, scalable solutions that align with
complex business needs. My technical acumen, combined with a deep understanding of ERP systems, SSIS, Office 365
integration, and Azure DevOps, consistently drives business growth, enhances operational efficiency, and ensures alignment with
organizational objectives.
Work Experience
Senior Dynamics Applications Engineer Dec 2019 - Current
RealtyMogul
As a Senior Dynamics Applications Engineer at RealtyMogul, I've played a pivotal role in enhancing customer
satisfaction by integrating Dynamics 365 Customer Service with satisfaction survey tools, developing workflows
for feedback management, and utilizing Power Apps for real-time feedback collection. This proactive approach
significantly improved customer satisfaction. I also configured Dynamics 365 Sales to deliver detailed sales
analytics, creating Power BI dashboards that track sales performance and integrating with ERP systems to
provide comprehensive data insights, leading to more informed sales strategies. Additionally, I implemented
Dynamics 365 Finance & Operations to manage compliance, developing automated modules for compliance
tracking and reporting, and integrating with regulatory systems for real-time updates, which has greatly reduced
regulatory risks. My responsibilities included conducting workshops to gather business requirements, designing
scalable system architectures, managing seamless third-party integrations, executing data migration strategies,
and ensuring compliance with industry standards. I also led rigorous testing and quality assurance efforts while
managing project teams, timelines, resources, and budgets, consistently delivering high-quality results.
Dynamics 365 Platform Developer Nov 2015 - Dec 2019
Pariveda Solutions
At Pariveda Solutions, I significantly improved financial reporting by developing workflows with Power Automate,
creating Power Apps for streamlined financial report submission, and integrating Power BI for comprehensive
financial analytics, resulting in enhanced accuracy and transparency. In cost management, I implemented
Dynamics 365 Business Central to control project costs, developed modules for expense monitoring, and
integrated with accounting systems for real-time cost analysis, which strengthened financial oversight. I also
enhanced sales automation by configuring Dynamics 365 Sales for automated processes, developing workflows
to optimize pipeline management, and integrating marketing automation tools to improve lead nurturing, leading
to increased sales efficiency and higher lead conversion rates. My key responsibilities included gathering and
documenting requirements from marketing, sales, and service teams, customizing Dynamics 365 CRM modules,
developing workflows with Power Automate, managing data integration and migration, and ensuring thorough
testing, user training, and implementation support. Additionally, I led cross-functional teams to successfully meet
project timelines and budgets.
Junior Dynamics Configuration Specialist Dec 2011 - Nov 2015
Ebryx Tech
As a Junior Dynamics Configuration Specialist at Ebryx Tech, I played a key role in implementing Dynamics 365
Finance & Operations for vendor management, where I developed workflows to track vendor performance and
manage contracts. By integrating these workflows with procurement systems, I contributed to significant
improvements in vendor management and procurement efficiency. I also integrated Dynamics 365 Customer
Service with relationship management tools, developing workflows for managing customer interactions and
histories, and leveraging Power BI for analytics and reporting, which enhanced customer relationship
management and service delivery. Additionally, I focused on optimizing customer service by integrating
performance tracking tools with Dynamics 365, refining workflows for service request handling, and utilizing
Power BI for performance analytics, resulting in better service efficiency and higher customer satisfaction. My
responsibilities included gathering business requirements through workshops, designing and customizing system
architectures, managing the development of custom modules and third-party integrations, ensuring data integrity
through effective migration strategies, and leading testing, quality assurance, and compliance efforts. I also
successfully managed project timelines, resources, and budgets, consistently delivering high-quality results.
Skills
Dynamics 365 Development
Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents)
System Integration (ERP systems, third-party applications, APIs)
Data Management (Migration, Integrity, Security, Compliance)
Workflow Automation (Custom Workflows, Business Rules)
Testing and Quality Assurance (Unit Testing, UAT, CI/CD)
Project Management (Agile, Scrum, JIRA, MS Project)
Reporting and Analytics (Power BI, SSRS, FetchXML, Custom Reports)
Development Tools (Power Apps, Dynamics 365 Portals, JavaScript, .NET, Azure DevOps)
Compliance and Security (Role-based Access Control, GDPR, HIPAA)
ETL Tools (KingswaySoft, Scribe, Dataverse, CDS)
AI and Machine Learning (AI Builder)
DevOps and Automation (CI/CD, PowerShell, YAML)
Customer Insights and Marketing (Dynamics 365 Customer Insights, Dynamics 365 Marketing)
Advanced Security (Encryption, Identity Management, MFA)
Mobile App Development (PowerApps, Xamarin)
Change Management
Cloud Platforms (Microsoft Azure)
Business Intelligence (SQL, Data Warehousing)
Educational Background
BS - Computer Science 2007 - 2011
Stony Brook University
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