Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-MA-East Longmeadow Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes

Candidate's Name
Street Address  Albano DriveEast Longmeadow, MA Street Address
Cell- PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:To obtain and maintain a position as a Customer Service RepresentativeQualifications:Skills: Qualified Customer Service Representative with 30+ years in Customer Service, quick learner, strong client relation skills, problem solving, training others on new skills, flexible and hardworking in rush and escalated situations.Administrative Skills: Proficient in Microsoft Word, Excel, Outlook, answering phones, excellent communication skills, strong math skillsAwards: Bonus awards for cross training, Problem Solving, Project workEducation:Roger L Putnam Technical H.S. Springfield, MAHigh School Diploma Graduated 1982Experience:Balise Chevrolet Springfield, MACustomer Service December 2023-February 2024Big Y Super Market East Longmeadow, MAFront End April 2019  December 2023CashierCustomer Service BoothSelf Service AttendantHead CashierScanning CoordinaterAldi Springfield, MAAssociate July 2018  April 2019Customer ServiceCashierStock ShelvesMassMutual Life Insurance Company Springfield, MACustomer Service Specialist 2002 - April 2017Process client requests regard life insurance policies(cash values quotes, lapse value quotes, process changes to the policies)Responding to e-mails and voicemails from clients and agentsDid problem solvingCross training new associatesResolving client problemsProcess calculations on spreadsheets and process manual calculations for values on Life Insurance policies.Accessing reports on our Key master system to print and provide them to clients.MassMutual Life Insurance Company Springfield, MAPayroll Representative 1990 - 2002Customer serviceHandled the Tuition aid ProgramProcessed payroll checksVerified payroll runsHandled payroll for executive associatesWas on the project for the new payroll system(SAP)Worked on our Incentive Bonus programCross Trained new associatesMassMutual Life Insurance Company Springfield, MARetirement Services August 25, 1986  1990Handled incoming and outgoing mailBalanced cashbook (verifying payment processed in system)Assisted associates with processing payments and making corrections to errors