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Click here or scroll down to respond to this candidateCandidate's Name
FORT WORTH, TX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEWWW: Bold ProfileOBJECTIVEResults-driven editor delivering error-free, engaging content for diverse clients and industries. SKILLS & ABILITIESDetail-Oriented Data EntrySpecialistVersatile Task CoordinationMicrosoft Office ProficiencyProficient Task PrioritizationEffective Written and VerbalCommunicationPrioritizes Accuracy in Data EntryProactive Problem-SolvingCommitment to Data PrivacyTeam CollaborationMotivational InterviewingSubstance Abuse KnowledgeBoundary SettingResource NavigationClient Relationship BuildingBasic maintenance skillsPayment ProcessingDocumentation abilitiesLegal ComplianceSettlement NegotiationCare PlanningReferral CoordinationPatient AdvocacySupport Group FacilitationGroup CounselingTreatment PlanningIntervention SupportSubstance Abuse CounselingPatient IntakeTherapy and counselingRegulatory ComplianceMental Health SupportCrisis ManagementInterpersonal CommunicationSocial WorkDecision-MakingCoping MethodsExcellent CommunicationSelf MotivationFile and Record KeepingTask PrioritizationTime management abilitiesReliabilityTeamwork and CollaborationProblem-solving abilitiesProfessionalismCrisis ResponseAddictions specialistEmotional SupportCase ManagementClient Needs AssessmentRelationship BuildingAdaptability and FlexibilityConflict ResolutionEXPERIENCE07/2022 - 10/2023 Peer Recovery SpecialistCenterstone Recovery Center - Lexington, INProvided precise documentation of all group sessions and interactions, enabling effective tracking and analysis of client progress throughout the organization.Delivered personalized assistance to over fifty clients during critical junctures, yielding a 30% decrease in relapse rates. Facilitated over one hundred group sessions, resulting in a 25% increase in clients demonstrating improved cognitive skills and reduced codependency behaviors.Facilitated weekend group sessions focused on Co-Dependency and Cognitive Skills, allowing clients to develop greater self-awareness and improved coping skills.Facilitated weekly support groups for individuals in recovery from substance use disorder.Provided individual counseling services to clients, including developing treatment plans and monitoring progress.Maintained client records, tracked progress, and documented interactions with clients.Collaborated with other service providers to ensure quality care for clients. Developed educational materials related to addiction recovery. Educated community members on the importance of peer-based recovery support systems.Monitored medication compliance among participants in medication assisted treatment programs.Provided crisis intervention services when needed, including referring clients to emergency services if necessary.Provided assistance to executive personnel to foster patient progression and achieve recovery goals.Facilitated resident classes and groups offering education on basic medical precautions and life skills.Helped clients diagnosed with addictive disease disorders increase skills, explore talents and build self-esteem.Developed person-centered treatment plans along with behavior contracts for high-risk patients to address barriers to treatment. 01/2013 - 01/2017 CMM TechMadison Precision Products - Madison, INSpearheaded seamless communication by managing email correspondence, ensuring prompt data exchange between different departments, expediting decision-making, and streamlining production processes.Provided crucial support to the Quality Control team by promptly delivering detailed data and in-depth explanations of detected issues, enabling swift resolution, and enhancing product quality. Examined foreman documentation, meticulously cataloguing and tracking all issues and conversations related to die-cast parts, contributing to a 20% increase in production accountability and traceability. Contributed to a 15% reduction in the number of defective parts by assisting Quality Control with comprehensive data and explanations for detected problems.Assisted in the design of fixtures for part measurement on CMM machine. Troubleshot and repaired CMM machines, including calibrations and software updates.Conducted daily maintenance checks on CMM equipment to prevent breakdowns or malfunctions.Analyzed data gathered from various sources, such as drawings, blueprints and specifications, to determine proper procedures for operating the CMM machine.Collaborated with engineers, technicians, machinists and other personnel involved in the production process to improve accuracy of measurements taken by CMMs.Investigated any discrepancies between actual measurements taken by CMMs versus expected results according to engineering drawings or other documents.Inspected, tested and measured materials for conformance to specifications and regulatory requirements.Positioned components, parts or materials for testing. Compared product and materials colors, shapes, textures and grades with predetermined templates.Repaired malfunctions, reassembled items and performed final tests. Learned new testing methods through continued education and research.Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.Read blueprints and manuals to determine test procedures or adjustment methods.Administered competency tests to determine engineers or operators are qualified to use equipment.10/2012 - 12/2012 Field ClerkManpower Temp Service (M & M Trucking) - Madison, IN Enhanced efficiency in payroll processing by decreasing the time required by 15% through regular updating of accounting spreadsheets, while also ensuring a 10% increase in cost accuracy.Enhanced inter-office communication efficiency by successfully transmitting essential information and communications between offices via email, resulting in a 20% improvement.Enabled logistics management with precise insights on workforce utilization hours for better overall supply chain management leading to significant increments delivery and processing timelines. Played a key role in coordinating and conducting disaster recovery testing to restore the production environment by utilizing Control-M software.Maintained adherence to safety regulations by conducting routine quality assurance inspections on equipment and vehicles.Entered field reports into computer system on a daily basis. Processed incoming mail and distributed it to the appropriate departments or individuals.Compiled weekly activity logs for review by senior management staff. Answered phones in a professional manner while providing assistance to callers.Served as an intermediary between corporate headquarters and field offices regarding policy changes or procedural updates. Provided customer service support when dealing with complaints from clients visiting the office.Contributed to problem resolution with proactive reporting of issues. Reviewed and interpreted work orders and repair requests to determine needs.Operated photocopiers and scanners, facsimile machines and personal computers.Maintained and updated filing, inventory and database systems, manually or using computer.Copied, sorted and filed records of office activities and business transactions.Delivered messages and ran errands.Typed, formatted and edited correspondence and other documents. Computed, recorded and proofread data or reports.Opened, sorted and routed incoming mail and prepared outgoing mail. Monitored office supply stock levels and placed timely orders for replenishment.Troubleshot office equipment, computer hardware and software issues. Scheduled meetings and coordinated materials to be distributed to attendees.03/2012 - 05/2012 Field ClerkManpower Temp Service (Titan Construction) - Madison, KY Demonstrated exceptional attention to detail by achieving a 99.9% accuracy rate in data entry for the payroll and Cost Accounting spreadsheets, enabling accurate financial record-keeping during an essential outage period.Enabled effective inter-office communication through regular transmission of vital information via email, resulting in a 20% decrease in response time. Achieved an impressive 98% accountability rate for equipment and materials usage through diligent audits on supervisor documentation and gate logs. This resulted in significant reductions in losses and strengthened financial control.Ensured accuracy and accessibility of all contract-related files by implementing a well-organized filing process.Conducted regular quality assurance inspections on all equipment and vehicles to ensure compliance with safety regulations. Performed daily data entry of field reports into a computer system. Assisted with scheduling meetings, conferences, and other events as needed.Compiled weekly activity logs for review by senior management staff. Provided administrative support to various departments within the organization.Created spreadsheets using Microsoft Excel to track project progress, budgeting, and other financial information.Actively participated in team meetings to discuss upcoming projects and tasks.Answered phones in a professional manner while providing assistance to callers.Researched new technologies related to field operations that could improve efficiency or reduce costs.Maintained contact lists of vendors used by the company in its field operations.Provided customer service support when dealing with complaints from clients visiting the office.Escalated complex concerns to effectively meet customers' needs and walked customers through next steps.Reviewed and interpreted work orders and repair requests to determine needs.Contributed to problem resolution with proactive reporting of issues. Answered telephones, directed calls and took messages. Operated photocopiers and scanners, facsimile machines and personal computers.Maintained and updated filing, inventory and database systems, manually or using computer.Copied, sorted and filed records of office activities and business transactions.Delivered messages and ran errands.Communicated with customers, employees and vendors to answer questions and address complaints.Opened, sorted and routed incoming mail and prepared outgoing mail. Troubleshot office equipment, computer hardware and software issues. Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.Identified issues and utilized emotional intelligence and diplomatic communication to defuse.06/2007 - 08/2010 Journeyman - Equipment OperatorBecon/Becthel Construction - Bedford, KYAchieved a 98% decline in equipment-related incidents and reduced downtime by conducting daily equipment testing for maintaining the elevator's optimal working condition.Conducted regular servicing of elevator through oiling, refueling, adjustments, and repairs. Achieved a significant 15% decline in maintenance expenses alongside a notable 20% enhancement to the lifespan of the equipment.Demonstrated remarkable leadership and strong communication skills in swiftly evacuating all personnel from the construction site in less than 10 minutes throughout various safety drills and real-life situations. Maintained strict adherence to health, safety and environmental protection laws and standardsMaintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.Conducted pre-operation checklists on all assigned machines prior to use each day.Repaired minor malfunctions in the field by making adjustments and replacing parts as needed.Followed established procedures for safely operating machinery while adhering to company policies at all times.Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.Performed routine cleaning tasks on assigned equipment before returning it back into service.Provided assistance in loading and unloading supplies from delivery trucks onto job sites when necessary.Communicated effectively with team members regarding status updates on jobsite activities.Trained new employees in proper operation of heavy machinery according to company guidelines.Participated actively in weekly safety meetings held by the site manager. Used equipment to complete jobs quickly and correctly. Checked equipment for defects before and after shift and submitted report indicating equipment condition.Operated machinery on job sites to reduce accidents or injury. Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues. Removed tools and machinery from job site to secure at end of shift. Maintained equipment on-site with regular maintenance and repairs. Kept records of material or equipment usage and completed entries in production logs.Checked fuel supplies at sites to verify adequate availability. 06/2004 - 06/2007 ManagerBuchanan Corporation, Inc - Madison, INEnsured on-time completion of payroll accounting tasks, including verifying tax form accuracy and making prompt payments. Oversaw financial transactions involving both accounts payable and receivable.Maintained inventory for satellite company and fitness center. Oversaw the scheduling and successful completion of repairs for satellite systems.Oversaw and administered customer subscriptions, as well as managed local factory memberships.Promoted sales of tanning treatments and skincare lotions. Ensured smooth functioning of equipment for racquetball, handball, and wallyball tournamentsCreated monthly reports for senior management summarizing operational performance metrics.Conducted regular meetings with staff to discuss progress and identify areas of improvement.Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.Resolved conflicts between employees by providing guidance on company policies and procedures.Initiated new projects that resulted in increased productivity across all departments.Maintained up-to-date records of employee attendance, payroll information, vacation requests.Provided leadership during times of organizational change or crisis situations.Implemented new technologies to streamline operations, reduce costs, and improve customer service.Analyzed customer feedback data to develop action plans for improving services offered.Ensured compliance with all applicable laws, regulations, industry standards.Organized special events such as conferences or training sessions for employees.Trained employees on additional job positions to maintain coverage of roles.Completed thorough opening, closing and shift change functions to maintain operational standards each day.Exercised good judgment and decision-making in escalating concerns and resolving issues.Recruited and hired qualified candidates to fill open positions. Entered time and attendance logs in preparation for payroll. Maintained adequate staffing to meet objectives within budget. Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.Remained calm and professional in stressful circumstances and effectively diffused tense situations.Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.Interviewed prospective employees and provided input to HR on hiring decisions.Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.11/1996 - 04/2004 CosmetologistColor Creations - Madison, INPerformed an extensive array of cosmetology services encompassing haircuts, styling, coloring, and chemical treatments. Provided expert advice on optimal hairstyles and treatments based on client consultations.Mastered various cutting techniques while keeping abreast of the most recent fashion advancements.Managed salon inventory and cultivated a loyal customer base by delivering exceptional customer service.Provided consultations to clients on beauty treatments, products and services.Created customized hair styles according to client's preferences and facial features.Ensured proper sanitation practices were followed at all times. Applied makeup for special occasions such as weddings or proms. Educated clients on proper skin care techniques and products. Attended continuing education classes to stay up-to-date with trends in the industry.Advised clients on how to maintain their new hairstyles at home. Performed scalp treatments to improve hair health and texture. Maintained accurate records of customer services provided. Developed a loyal client base through excellent customer service. Engaged with customers by providing friendly conversation during services.Promoted additional services or products available in the salon. Upsold various treatments or packages when appropriate. Backed up reception desk by answering phones, scheduling appointments and processing payments.Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.Assisted with basic bookkeeping, filing and maintaining clients' records. Fostered clean and sanitary work environment to protect customers and staff from infection.Kept notes listing preferences and services provided to clients for quick reference.Introduced customers to cutting-edge beauty trends and products where applicable.Treated customers to shampooing and head massage to promote loyalty. Scheduled client appointments.Responded to customer inquiries by phone, email and in person. Operated cash registers to receive payments from patrons. Developed new styles and techniques.Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.Bleached, dyed or tinted hair using applicator or brush. Used curlers, rollers and curling irons to press and curl hair. Shaved, trimmed and shaped beards and mustaches.Shampooed, conditioned and dried hair and scalp or hairpieces. Combed, brushed and sprayed hair or wigs to set style. 06/1991 - 11/1996 Business managerMedical Transport, Inc - Madison, INDirectly responsible for managing payroll accounting procedures, which included the timely completion of state and federal tax forms. Administered vehicle repair documentation and coordinated activities at three remote locations.Maintained accurate records of accounts payable while meeting all payment deadlines.Managed and monitored Indiana Medicaid's prior authorization requirements while maintaining audit conformity.Developed and implemented policies and procedures to improve operational efficiency.Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.Designed strategies for improving the quality of services provided by the organization.Provided training sessions for employees on new software systems used in business operations.Assessed employee performance evaluations and recommended changes or improvements as needed.Recommended process improvements that would reduce costs while increasing productivity.Collaborated with other departments within the organization to coordinate project efforts.Prepared monthly financial statements for review by executive leadership team.Interacted with customers and vendors with utmost professionalism to solve various problems.Collaborated and built trust within organization and with customers, meeting or exceeding expectations.Determined customer needs and calculated payment options based on consultative sales process.Provided feedback to improve strategies, programs and initiatives. Created comprehensive onboarding processes and activities to acclimate new hires.Maximized business growth by driving high adoption and usage of marketing platform.Improved tools to enable better tracking and business analysis. Used variety of software packages to support sales functions. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.Completed thorough opening, closing and shift change functions to maintain operational standards each day.Delegated work to staff, setting priorities and goals. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.Formed and sustained strategic relationships with clients. Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.Implemented campaigns and promotions to help with developing goods and services.Directed or coordinated financial or budget activities to fund operations and maximize investments.Structured HR consulting services to support clients during organizational developments and changes.EDUCATION06/1996 Trade School for Cosmetology: CosmetologyP.J.'s College of Cosmetology - ClarksvilleComplete rigorous curriculum of Hair, Nails, Massage, Makeup, Facials and Reflexology.3.9 GPAFinal Grade: [A]Final Grade: 99%LEADERSHIP EXPERIENCEAbility to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality. COMMUNICATION SKILLSStrong written and verbal communication skills, including the ability to provide constructive feedback and collaborate effectively with writers, editors, and other stakeholders.ACTIVITIES AND VOLUNTEERVery involved in Narcotics Anonymous, Started many new meetings in Madison, IN. many are still thriving after 19 years and have many home group membersFirm believer in sponsorship, and have sponsored most of the women in Madison, or at least they are in my sponsorship line Have supported the Women's and Men's Halfway houses and the Women's director is a sponsee of mine.Love working with people in the rehab, and watching them grow in their recovery.I hope to someday be given the chance to be a Peer Recovery Coach! Love to read books, play music and dance |
