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Title Medical Office Front Desk
Target Location US-NC-Candler
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo obtain a position in the Medical Office Administration field that will be challenging, and present the opportunity to utilize and expand my current skills.EXPERIENCEMission UrologyPractice Specialist IISeptember 2020 to CurrentLead front officeOpen officePrint schedules and labelsGreet patientsCollect everything necessary for appointmentRegister patientsEnter demographicsRun insurance eligibility through PassportFix incorrect insuranceSchedule appointmentsWork scheduling pool, appointment request list, and standby listTake paymentsClose batch and run end of day reportsSend PCA messagesWeekend On Call ListAccess fax serverPrint necessary documents from group folderProvide prep instructions for proceduresSchedule incoming referralsAnswer phones and direct calls where they need to goScan to HIMMedical records request from CioxDo combine request and request deceased patients datesOther duties that are asked of meMission HospitalHealth Unit CoordinatorJanuary 2020 to September 2020Answer phonesAnswer patient call bellsTake patients items such as ice, drink, snacks, and blanketsAssemble charts upon admissionDisassemble charts upon dischargeSend records to HIMPrint reference sheetsPut in work orders for equipment, building maintenance, and ITOrder PPE equipment and isolation cartsMake door tags for new patientsMake follow up appointmentsTransfer patients into systemCharge unit chargesDischarge patients upon dischargeMedical records requestMake next shift assignmentsPage nurseDo tele-box auditsCompose skilled nursing home packetsSanitize things such as wheelchairs and iv polesHelp coordinate unit so it ran smoothlyBlue Mountain UrologyMedical ReceptionistJanuary 2019 to December 2019Checked patients in and outAnswered phonesVerified insuranceHIPPACollected paymentsIncoming referralsSchedulingTackled staff boxLabeled documentsCreated orders such as KUB and PSAOutgoing referralsCreated chartsCreated cases to doctorsGot vitalsRoomed patientsOrdered medicationInternship through Haywood Regional HospitalSeptember 2018 to December 2018Mountain Pediatrics- Front DeskWestern Carolina Cardiology- Front DeskBlue Mountain Urology- Front DeskVein Center- RegistrationPain Management Center- RegistrationHaywood Regional Hospital- Front RegistrationHaywood Regional Hospital- Surgery RegistrationOutpatient Surgery CenterCentral Billing OfficeHaywood Community CollegeAAS Medical Office AdministrationAugust 2016 to December 2018Studied Medical Office Administration which included: EHR, Medical Terminology, Coding (CPT & ICD-10- M), Law and Ethics, Anatomy and Physiology, Pharmaceuticals, Human Resources, Microsoft Word, Excel, and PowerPoint, Administrative Medical Assisting.AWARDS AND ACKNOWLEDGEMENTSI received several scholarships for my hard work, dedication, and determination. I was published in the school newsletter for my success at Haywood Regional Hospitals after my internship and graduation.SkillsExperience in Cener, Citrix, Revenue Cycle, Powerchart, Iaware, Atehna EHRFast learnerMultitaskerData EntrySchedulingOpen-mindedBillingWilling to learn new taskGiving everything 100%

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