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Click here or scroll down to respond to this candidateCandidate's Name
CUSTOMER SERVICE GENERALISTAnywhere PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryHighly skilled and experienced professional with over 20 years of expertise in administrative client services, customer service relations, accounts management, and project management. Proven ability to effectively coordinate and streamline operations to enhance organizational efficiency. Adept at managing multiple projects simultaneously while maintaining a keen focus on client satisfaction and financial objectives.WORK EXPERIENCELogistics Auditor Management WFH AMG Detroit/ Triple J Transport GA 2022-2024Assistant Marketing Consultant/Customer Service Liaison Management Consulting Group California 2020-2022Directed expansive marketing initiatives to elevate brand prominence, stimulate customer awareness, and execute successful campaigns for both the firm and clientele. Served as a liaison between Chairs and staff, overseeing team development, budgets, research, contracts, and innovative project solutions. Demonstrated strategic acumen in orchestrating influential marketing strategies and fostering effective cross-departmental communication.Spearheaded the development of an international vendor network to seamlessly facilitate supply chain logistics for drop shipment and private labeling of promotional products within the Assistant Advertising Director role.Executed cutting-edge digital marketing strategies by leveraging advanced analytics and emerging technologies to achieve a 15% expansion in online brand presence, setting new records in touch base and performance reviews.Cultivated and nurtured impact partnerships with industry influences, strategically placing products on digital platforms and yielding a 20% expansion in customer outreach.Internal Communications Manager/ WFH Apple Georgia 2017-2020Organized internal communication initiatives to intricately align with Apple's core staff and global marketing objectives. Enforced transparent communication channels, ensuring comprehensive dissemination of information regarding product launches, marketing strategies, and corporate updates. Played a pivotal role in cultivating a cohesive team based on Apple's robust communication ecosystem.Established and maintained communication channels, ensuring consistent messaging, and facilitating seamless information flow across the network.Collaborated closely with executive leadership to synergize communication strategies with marketing goals, enhancing the translation of corporate objectives.Regularly conducted assessments and employee reviews, leveraging feedback mechanisms to enhance overall employee performance and contribute to the success of Apple's Internal Communications Manager of Marketing role.Marketing Manager Mark Spain Real Estate Location 2013-2017Strategically executed nuanced marketing strategies for brand clarity and lead engagement. Meticulously optimized online presence, showcasing the firm's property portfolio and digital initiatives, using advanced SEO and analyticsExecuted projects from concept through to completion, including defining goals, concept boards, collaborating with brands, design, production, and delivery.Delivered a clean aesthetic across internal and external materials, including websites, social media channels, presentations, and other promotional materials.Executed dynamic seasonal print and online catalogs from concept to completion, including merchandising, photography, design, and production for staff outreach.EDUCATIONHigh School Diploma University Ny 1985-1990Associates Life College Atlanta Georgia 1990-1992Bachelor's-Degree WGU University Millcreek, UT 84107 1993-1996SKILLSAccounts Receivables/reconciliationProblem solvingProject managementTeam buildingAttention to detailTime managementExcelStrategic planningCDLPower PointOfficePMP, SHRMAI integration and EthicsSafety Driver ManagerREFERENCESAvailable upon requests |
